James Lyness
Phoenix
Summary
Dynamic Store Manager with extensive experience at SUBWAY® Restaurants, excelling in inventory oversight and employee training. Proven ability to motivate teams and enhance store operations, achieving significant improvements in efficiency. Skilled in cash management and effective communication, fostering a productive work environment while ensuring compliance with company policies.
Overview
17
17
years of professional experience
Work History
Store Manager
SUBWAY®Restaurants
08.2024 - Current
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Managed inventory control, cash control, and store opening and closing procedures.
- Hired and fired employees and provided training
Shift Lead
Walgreens
03.2019 - 08.2024
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Kept employees operating productively and working on task to meet business and customer needs.
- Enforced company policies and regulations with employees.
Professional DJ
Self-employeed
01.2014 - 03.2019
Provided entertainment services for many clients for many different occasions.
Unit Manager
GC Services
03.2009 - 01.2014
- Managed a team of 15 people. Provided coaching opportunities when employees were unable to maintain client driven goals.
- I worked for the Quality Assurance department as a manager and for the training team.
Education
High School Diploma -
Thomas R Proctor
Utica, NYSkills
- Employee training
- Team motivation
- Staff management
- Shift scheduling
- Inventory oversight
- Outstanding communication skills
- Employee scheduling
- Store opening and closing
- Verbal and written communication
- Store operations
- Multitasking and organization
- Cash management
- Delegating work
- Bank deposit procedures
Accomplishments
- Exceeded monthly store sales goals
- Received A ratings by the company's restaurant evaluations by Steritech.
Timeline
Store Manager
SUBWAY®Restaurants
08.2024 - Current
Shift Lead
Walgreens
03.2019 - 08.2024
Professional DJ
Self-employeed
01.2014 - 03.2019
Unit Manager
GC Services
03.2009 - 01.2014
High School Diploma -
Thomas R Proctor