Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

James Oehlerking

Tucson

Summary

Dynamic and results-driven Casualty Supervisor at GEICO, skilled in training and mentoring staff while enhancing team productivity through effective problem-solving and quality control. Proven ability to foster a positive work environment, reduce turnover, and develop employee skills, ensuring alignment with organizational goals and promoting a culture of excellence.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Casualty Supervisor

GEICO
10.2018 - Current
  • Assisted in training new staff on operational protocols and safety procedures.
  • Supported daily team activities by monitoring workflow and addressing issues promptly.
  • Collaborated with team members to maintain a clean and organized workspace.
  • Adapted quickly to new tasks and responsibilities within a fast-paced environment.
  • Participated in team meetings to discuss challenges and propose solutions collaboratively.
  • Contributed to maintaining quality control standards through routine inspections of processes.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
  • Managed diverse team, promoting inclusive work environment that leveraged individual strengths.

Education

Santa Rita HS
Tucson, AZ

No Degree - Business Administration And Management

Pima Community College
Tucson, AZ

No Degree - Business Administration And Management

American Military University
Charles Town, WV
05-2028

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Employee motivation
  • Complex Problem-solving
  • Staff development
  • Negotiation
  • Coaching and mentoring
  • Quality control
  • Employee development
  • Performance management

Certification

Lien Six Sigma Yellow Belt certified

Timeline

Casualty Supervisor

GEICO
10.2018 - Current

Santa Rita HS

No Degree - Business Administration And Management

Pima Community College

No Degree - Business Administration And Management

American Military University
James Oehlerking