James Olsen

Complete inventory of stock in warehouse and company vehicles

Pick up and receive orders/ supplies

Organize warehouse utilizing forklift and pallet jack

Maintain/perform light services and repairs on equipment and vehicles

Assist technicians in the field as needed

Stock and pull orders for jobs

Implemented quality control measures to maintain product integrity and compliance with standards.

Managed daily warehouse operations to ensure efficient workflow and timely order fulfillment.

Coordinated inventory management processes, including receiving, storing, and distributing goods.

Would pull coach from rental inventory when 150,000 miles were

reached and prepare unit for sale.

Conduct inspection and create a list of everything that needs to be

replaced or repaired.

Complete all plumbing, propane, heating/cooling, electrical,

flooring, countertops, cabinetry, roofing, wall paper, and sewage

repairs that are needed to pass inspections.

Shop was so far ahead on repairs that they laid off half the RV

technicians.

Completed documentation promptly, enabling service requests to be

properly recorded and tracked

Developed preventive maintenance procedures and schedules

Installed new components or replaced defective parts to restore

functionality

Ran tests on newly repaired machinery and equipment to confirm

proper functionality

Monitored staff performance and addressed issues

Communicated company directives and programs to associates and

ensured all follow-up items were completed accurately and timely

Examined and inspected damaged vehicles, estimating repair costs

prior to performing service

Inventoried stock, placed orders and verified receipt to keep

supplies ready

Developed in-depth understanding of automotive systems and

components to complete fast and accurate repairs.

We received U-Haul's top 100 customer service award 2 years in a row.

Handled telephone inquiries regarding appointments and work in

process

Answered phone calls and responded to questions and concerns

Explained amount for expected services and provided detailed

answers to customer questions

Inspected vehicle before and after wash and/or detail

Interacted with customers pleasantly to meet needs

Promoted high customer satisfaction by resolving problems with

knowledgeable and friendly service

Provided excellent service and attention to customers when

face-to-face or through phone conversations

Used service skills and technical knowledge to ascertain issues and

provide swift, successful resolutions

Welcomed incoming individuals and ascertained needs by asking

open-ended questions

Engaged in conversation with customers to understand needs,

resolve issues and answer product questions.

Completed documentation promptly, enabling service requests to be

properly recorded and tracked

Handled yearly and preventive maintenance to keep vehicles in good

working condition

Installed new components or replaced defective parts to restore

functionality

Routinely inspected equipment for preventive and emergency

maintenance needs

Greased mechanical parts with lubrication to achieve smooth and

regular functionality

Cut tiles and marble to project specifications by using power wet

saws and tile cutters

Used power tools and machinery properly to avoid job site accidents

Used spacers between tiles and marble to align distance before

grout application

Cleaned and leveled surface areas and removed excess grout

Prepared tiling surfaces using waterproofing materials and lath

Measured, cut and shaped tiles and marble to size

Sealed finished surfaces to render grout water- and stain-resistant.