James O'Neill
Phoenix
Summary
Dynamic and results-oriented professional with experience as a Food Runner at Place To Be, managing in customer service and multitasking during high-pressure shifts. Proven ability to enhance guest satisfaction and maintain operational efficiency, leveraging strong teamwork and project management skills to achieve outstanding results.
Overview
3
3
years of professional experience
Work History
Charity Worker
Fundacion Juan Cuoidrado
12.2024 - 01.2025
- Assisted in organizing and packaging food and clothing donations for underserved communities, supporting the foundation’s mission to alleviate local poverty.
- Packaged, sorted, and labeled donations to ensure quality control and timely delivery to families and individuals in need.
Medical Office Assistant
Mohave Hematology
05.2024 - 08.2024
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Updated patient information and insurance details for accurate electronic medical records.
Service Manager
Place To Be
10.2021 - 04.2022
- Assisted servers in setting up tables for guests.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Maintained cleanliness and organization of serving stations and dining areas.
- Resolved guest complaints to maintain complete customer satisfaction.
Education
Bachelor of Arts - Business Management
Arizona State University
Tempe, AZ05-2026
Skills
- Project management
- Market analysis
- Financial forecasting
- Customer service
- Multitasking Abilities
- Teamwork
- Telephone management
- Adaptability
- Detail Oriented
- Result determined
References
References available upon request.
Clinic manager
- Debborah Ortaliz (928)706-2067
Volunteer Coordinator
- Melisa Mejia Ramirez (310)583-3048
Timeline
Charity Worker
Fundacion Juan Cuoidrado
12.2024 - 01.2025
Medical Office Assistant
Mohave Hematology
05.2024 - 08.2024
Service Manager
Place To Be
10.2021 - 04.2022
Bachelor of Arts - Business Management
Arizona State University
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