James Winburn
Phoenix
Summary
Hardworking and dependable college student who excels in bringing enthusiasm and proven leadership capabilities to work environment. Previous experience providing professional customer service in fast-paced establishment. able to utilize multitasking skills and effective communication to ensure costumer satisfaction to ensure customer satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Facilities Assistant
North Pointe Preparatory
05.2023 - Current
- Followed safety precautions to avoid personal injury and provide safe work environment.
- Commuted between 3 Pointe School campuses responding to facility work orders.
- Followed work orders and specifications for equipment replacement, removal, and maintenance.
- Identified repair needs and major concerns, and escalated issues to management.
Crew Team Member/Certified Trainer
Raising Cane's Restaurants
04.2022 - Current
- Prepared multiple orders simultaneously during peak periods with high accuracy rate.
- Provided training and mentoring to newly hired employees.
- Keep work areas clean, organized, and safe to promote efficiency team safety.
- Successfully handle over 100 cash transactions a day.
- Take initiative to find extra tasks when scheduled duties are completed.
Server Assistant/Busser
Red Lobster
06.2021 - 08.2021
- Managed phones for inbound to-go orders, ensured customers received correct order in timely manner.
- Assisted with in house service duties including meal preparation, additionally provided drinks, and follow up for customers requests.
- Maintained cleanliness and presentation of restaurant during service hour, as well as after hours assistance with next day preparation
Education
Bachelor of Arts in Education - Secondary Education (History)
Arizona State University
Tempe, AZ05.2027
High School Diploma -
North Pointe Preparatory
Phoenix, AZ05.2023
Skills
- Cash Handling
- Heavy Lifting
- Order Preparation
- Staff Training
- Verbal Communication
- Food Handlers Card
- POS System Operations
- Guest Satisfaction
Certification
Food Handlers Card - 2021 to 2024
Timeline
Facilities Assistant
North Pointe Preparatory
05.2023 - Current
Crew Team Member/Certified Trainer
Raising Cane's Restaurants
04.2022 - Current
Server Assistant/Busser
Red Lobster
06.2021 - 08.2021
Bachelor of Arts in Education - Secondary Education (History)
Arizona State University
High School Diploma -
North Pointe Preparatory
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