Jamie Ayala Busby
Peoria
Summary
Dynamic Lead Behavioral Health Technician with a proven track record at Recovery Innovations International, excelling in vital signs monitoring and providing empathetic emotional support. Known for fostering a safe environment and effectively utilizing de-escalation techniques, I am committed to enhancing client recovery and ensuring compliance with safety standards.
Overview
15
15
years of professional experience
Work History
Lead Behavioral Health Technician
Recovery Innovations International
Peoria
04.2023 - Current
- Supervised subordinate Behavioral Health Technicians on shift assignments, providing guidance and feedback as needed.
- Coordinated referrals to community resources for clients who needed additional support services.
- Monitored client vital signs such as temperature, pulse rate, respiration rate, and blood pressure, as required by policy or procedure.
- Provided emotional support to clients during periods of distress or crisis.
- Attended weekly staff meetings and provided updates on assigned cases.
- Maintained a safe environment for patients through regular monitoring of unit activity.
Dispatcher Office Assistant
Foothills plumbing
Cave Creek
03.2015 - 11.2017
- Compiled reports on vehicle usage, delivery times and route performance metrics.
- Assisted dispatchers in answering phone calls, emails and other inquiries.
- Researched potential new routes for efficient delivery operations.
Cashier
Wendys Restaurant
Cave Creek
05.2010 - 08.2011
- Issued receipts, refunds, credits or change due to customers.
- Balanced daily transactions on a computerized point-of-sale system.
- Ensured compliance with all safety regulations within the store environment.
Education
High School Diploma -
Arizona Department of Correction Aspc Perryville
Buckeye, AZ04-2015
Skills
- Vital signs monitoring
- Behavioral monitoring
- Descalation
- Honest
- Peer support
- Reliable
- Empathy
- Recovery
- Positive vibes
- Emotional support
- Safety compliance
- Time management
- De-escalation techniques
- Heart Saver CPR AED (CPR AED)
Timeline
Lead Behavioral Health Technician
Recovery Innovations International
04.2023 - Current
Dispatcher Office Assistant
Foothills plumbing
03.2015 - 11.2017
Cashier
Wendys Restaurant
05.2010 - 08.2011
High School Diploma -
Arizona Department of Correction Aspc Perryville