JAMIE BERMUDEZ
Rio Rico
Summary
Registered Nurse with over 7 years of clinical experience, specializing in case management and quality optimization. Demonstrated success in enhancing care coordination for Spanish-speaking members while ensuring compliance with healthcare standards. Proven ability to evaluate clinical workflows and provide actionable feedback to improve team performance.
Overview
8
8
years of professional experience
Work History
Registered Nurse
Oscar Medical Group
01.2025 - Current
- Triage primary care patients, communicating complex clinical needs and trends to enhance provider understanding and patient care.
- Educate and follow up with Spanish-language members through secure messaging, phone, and Google Meets video conferencing to improve health outcomes.
- Collaborate daily with cross-functional healthcare team, delegating tasks to medical assistants and LPNs to maintain efficient workflow.
- Provided remote consultations and assistance to patients.
Registered Nurse Case Manager (RNCM)
Oscar Health Insurance
08.2021 - 01.2025
- Evaluated clinical workflows and medical records as part of internal quality team, providing constructive feedback to nursing peers to enhance care quality.
- Collaborated on health plan optimization projects to improve internal clinical performance and ensure compliance with healthcare standards.
- Served on the internal quality team, evaluating clinical workflows and medical records to provide constructive performance feedback to nursing peers.
- Supported Spanish-speaking members through high-quality verbal and written clinical interactions, enhancing access to care.
- Worked remotely to support healthcare initiatives and coordinate team activities.
Registered Nurse (RN)
Vi at Silverstone
Scottsdale
08.2018 - 05.2020
- Coordinated clinical care and monitored rehabilitation outcomes across multiple medical disciplines in skilled nursing, ensuring comprehensive patient support.
- Oversaw safety, quality of care, and workflow adherence for 913 residents daily, fostering a safe and efficient environment.
- Administered medications and monitored patient responses to treatment plans.
- Collaborated with healthcare team to develop individualized care plans.
- Educated patients and families on health management and wellness strategies.
Registered Nurse (RN)
Barrow Neurological Institute (St. Joseph's Hospital and Medical Center)
Phoenix
05.2019 - 03.2020
- Assessed and analyzed acute clinical data for medical-surgical and complex post-operative neurological patients to inform treatment decisions.
- Evaluated patient documentation and collaborated with multi-disciplinary healthcare teams to ensure adherence to evidence-based care standards.
- Educated patients and families on clinical paths, addressing quality of care concerns to enhance understanding and compliance.
Education
Associate of Science - Nursing (RN)
Phoenix College
Phoenix05-2018
Licensed Practical Nurse (LPN) Program -
Phoenix College
Phoenix08-2017
Bachelor of Arts - Spanish
Northern Arizona University
Flagstaff, AZ05-2015
Skills
- Clinical Quality Assurance: Medical Record Review, Peer Feedback, Quality Auditing, Clinical Data Analysis, Workflow Adherence
- Health Plan Operations: Case Management, Care Coordination, Care Transition Management, Health Insurance/Benefit Concepts
- Triage assessment
- Care coordination
- Compliance evaluation
- Communication & Technology: Patient Education Strategies, Google Workspace (Sheets, Docs, Slides, Meets), Collaboration platforms
Languages
Fluent in English & Spanish (Bilingual Clinical Auditing Capable)
Timeline
Registered Nurse
Oscar Medical Group
01.2025 - Current
Registered Nurse Case Manager (RNCM)
Oscar Health Insurance
08.2021 - 01.2025
Registered Nurse (RN)
Barrow Neurological Institute (St. Joseph's Hospital and Medical Center)
05.2019 - 03.2020
Registered Nurse (RN)
Vi at Silverstone
08.2018 - 05.2020
Associate of Science - Nursing (RN)
Phoenix College
Licensed Practical Nurse (LPN) Program -
Phoenix College
Bachelor of Arts - Spanish
Northern Arizona University