Results-driven manager with a proven track record of talent development, sales growth, and shrink reduction. Seeking challenging opportunities to utilize my skills and expertise in a dynamic retail environment. Willing to relocate to: Phoenix, AZ
Overview
22
22
years of professional experience
Work History
Assistant Store Manager
Wal-Mart
04.2016 - Current
Assist the store manager in overseeing day-to-day operations, managing employees, ensuring customer satisfaction, implementing company policies, and optimizing sales and profitability
Administrative tasks, resolve customer complaints, and contribute to staff training and development
Coordinating, monitoring and reporting on daily operations
Recruiting, training and supervising employees
Managing employee schedules, conducting performance reviews and enforcing disciplinary actions
Monitoring and maintaining suitable store inventory level.
Assist the Assets protection with Fraudulent, discrepancies and counterfeits.
District Manager in Training
Lids
05.2013 - 01.2016
Successfully managed a district of8 stores in the metro area, overseeing all aspects of operations, including sales, customer service, inventory management, and employee development
Developed and implemented talent programs that resulted in the professional growth and increased performance of team members
Achieved consistent sales growth by analyzing market trends, identifying opportunities and implementing effective sales and shrink strategies
Store Manager
Finish Line
01.2007 - 01.2012
Managing budgets, maintaining statistical and financial records, dealing with customer queries and complaints, overseeing pricing and stock control, maximizing profitability and setting meeting, sales targets, including motivating staff to do so
Organizing all store operations and allocating responsibilities to personnel
Supervising and guiding staff towards maximum performance
Store Manager
Rent-A-Center
02.2003 - 07.2007
Demonstrated leadership in driving sales by using company tools
Monitored associates goals and training for improved performance
Re-established the district highest volume store by executing daily goals
Effectively analyzed P&L and making sound decisions to increase annualized volume within my store
Implemented strategies to develop increased customer loyalty
Executed associate feedback with reviews and recruiting