Summary
Overview
Work History
Education
Skills
Timeline
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Jamie Overson

Phoenix

Summary

Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.

Overview

9
9
years of professional experience

Work History

Server

Harolds Corral
Cave Creek
01.2017 - Current
  • Took accurate orders and communicated them effectively to kitchen staff.
  • Managed cash register and processed customer payments efficiently.
  • Set up dining area before service, ensuring proper arrangement and supplies.
  • Resolved customer inquiries and concerns with professionalism and care.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Provided excellent customer service to ensure satisfaction.

Project Manager

Groundzero Landcare
Phoenix
11.2020 - 03.2023
  • Coordinated team schedules to ensure timely project completion.
  • Managed project timelines and resources for landscaping initiatives.
  • Collaborated with vendors to source materials for landscaping projects.
  • Built and established strong partnerships with teams, vendors and contractors.
  • Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
  • Prepared cost estimates for projects of varying sizes.

Lead Bartender

Breakfast Kitchen Bar
Scottsdale
12.2018 - 04.2020
  • Managed bar inventory and ordered supplies to ensure availability.
  • Trained and mentored new bartenders on service standards and techniques.
  • Created an atmosphere conducive to socializing among patrons through conversation and enthusiasm.
  • Stocked bar with beer, wine, liquor and related supplies.
  • Recommended food and drinks to patrons based on preference, pairings, and special promotions.
  • Verified the age of customers purchasing alcoholic beverages.

Education

Az Foodhandler Current

Liquor Certification Current

Skills

  • Order management
  • Cash handling
  • Customer service
  • Inventory control
  • Menu knowledge
  • Team coordination
  • Problem solving
  • Table setting arrangements
  • Time management
  • Customer relations
  • Networking
  • Friendly, positive attitude

Timeline

Project Manager

Groundzero Landcare
11.2020 - 03.2023

Lead Bartender

Breakfast Kitchen Bar
12.2018 - 04.2020

Server

Harolds Corral
01.2017 - Current

Az Foodhandler Current

Liquor Certification Current

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Jamie Overson