Jamie Perez
Tucson
Summary
Dynamic leader and strategic planner with a proven track record at Dick's Sporting Goods. Excelled in team leadership and customer service. Skilled in managing operations and personnel, ensuring efficiency and compliance. Quick to learn and adapt, driving positive outcomes in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
Dicks Sporing Goods
09.2024 - Current
- Created and managed weekly staff schedules, ensuring optimal coverage for peak hours, and swiftly coordinated call-in replacements for employee absences to maintain smooth store operations and minimize disruptions.
- Managed the hiring process from recruitment to onboarding, including conducting thorough orientation sessions to familiarize new employees with company policies, job expectations, and safety procedures, ensuring a smooth transition into the team.
- Responsibly opened and closed the store, ensuring all security procedures were followed, and the store was prepared for daily operations or locked down for the night.
- Managed inventory and ordered necessary supplies and equipment to meet associates' needs, ensuring adequate stock levels for daily operations and minimizing downtime by proactively addressing shortages.
Front End Shift Lead
Dicks Sporing Goods
01.2024 - 10.2024
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Accurately managed daily cash operations, including cash counting, reconciliation, and preparation of bank deposits, ensuring all transactions were in compliance with company policies and security protocols.
- Consistently exceeded cashier performance metrics, achieving a 99% accuracy rate in cash handling, maintaining a fast transaction speed with an average of 40 transactions per hour, and consistently receiving positive customer feedback for service quality.
Apparel Associate
Dicks Sporing Goods
01.2023 - 01.2024
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Listened to customer needs and desires to identify and recommend products through knowledge of products.
Army National Guard
Military
02.2017 - 02.2023
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Lodge Associate
Dicks Sporting Goods
10.2019 - 06.2022
- Assist in managing the inventory of firearms, ammunition, and accessories, ensuring that all items are properly stored and accounted for.
- Build and maintain strong relationships with customers, ensuring their continued satisfaction with purchases.
- Verify that all customers meet the legal age requirements and perform necessary background checks in accordance with federal and state laws
Education
Associate of Science - Criminal Justice
San Joaquin Valley College
Bakersfield, CA04-2021
Skills
- Quick learner
- Goal setting
- Team leadership
- Communication
- Customer service
- Strategic Planner & Decision maker
- Highly Driven
Languages
Spanish
Professional Working
Timeline
Administrative Assistant
Dicks Sporing Goods
09.2024 - Current
Front End Shift Lead
Dicks Sporing Goods
01.2024 - 10.2024
Apparel Associate
Dicks Sporing Goods
01.2023 - 01.2024
Lodge Associate
Dicks Sporting Goods
10.2019 - 06.2022
Army National Guard
Military
02.2017 - 02.2023
Associate of Science - Criminal Justice
San Joaquin Valley College
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