Jamie Smith
Kingman
Summary
Solid team player with positive attitude motivated to maintain customer satisfaction and contribute to company success. Compassionate advocate with experience serving and supporting victims and witnesses of crime.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Production Worker
Atlas Via Elwood Staffing
08.2024 - 01.2025
- The main function was working on the lamination line, producing wall and roofing insulation. I was able to be placed in any position on the line. In time, I worked up to becoming the interim team lead.
- I followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
- Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
- Assisted in training new employees on production processes, ensuring a seamless integration into the team.
- Ensured accurate product labeling, reducing instances of customer dissatisfaction due to mismarked items.
- Volunteered for additional assignments during peak work periods to keep tasks on schedule.
- Assisted with troubleshooting equipment issues, quickly resolving problems to minimize downtime and maintain production targets.
- Responded promptly to equipment malfunctions, minimizing disruptions to production.
- Participated in cross-functional teams to address production issues, leading to smoother operations.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
Domestic Violence Victim Advocate
Kingman Aid to Abused Peoples
11.2022 - 05.2024
- Worked the county crisis phone line
- Provided crisis intervention, safety planning and advocacy services to victims of domestic violence.
- Provided education on topics related to domestic violence including power dynamics, healthy relationships and self-care.
- Collaborated with local law enforcement agencies to ensure the safety of victims in emergency situations.
- Coordinated transportation for clients who need assistance getting to appointments or meetings.
- Drafted individual reports and maintained case files in alignment with company policies and privacy guidelines.
- Evaluated and addressed individual client needs and concerns.
- Encouraged and motivated clients to develop new coping mechanisms and techniques to drive behavior modification.
- Used active listening skills and supportive diction to cultivate client rapport and open communication.
- Prepared meals as needed and performed cleaning duties as required
Door/DF Picker (Material Handler)
American Woodmark
04.2016 - 03.2022
- Executed picking tasks according to order specifications while meeting daily productivity requirements.
- Learned all areas of the department including drawer parts, cabinet parts, and doors/drawer fronts parts.
- Floated between each area of the department to help out where needed.
Babysitter
Jessica Hernandez
05.2012 - 04.2016
- In-Home Childcare for two children newborn to 3 years of age.
- Assisting with meals, snacks, and bedtime routines for the children.
- Completing light housekeeping tasks such as tidying up toys and books.
- Engaging in age-appropriate activities like reading stories or playing games.
Customer Service Representative
Liveops
10.2011 - 03.2012
- Answered customer inquiries and provided accurate information regarding products and services.
- Identified opportunities for upselling additional products or services based on customer needs.
- Provided accurate information about products and services to customers.
- Developed positive relationships with customers through friendly interactions.
Education
Criminal Justice
Stratford Career Institute
High School Diploma -
Sanger High School
Sanger, TX05-1995
Skills
- Adaptability and Flexibility
- Self Motivation
- Teamwork and Collaboration
- Reliable and Responsible
- Attention to Detail
- Multitasking
Certification
- Food Handlers Card valid through 04/2025
- Conflict Resolution Strategies for Direct Service Providers (11/23)
- 40 Hour Domestic Violence Training (12/23)
Timeline
Production Worker
Atlas Via Elwood Staffing
08.2024 - 01.2025
Domestic Violence Victim Advocate
Kingman Aid to Abused Peoples
11.2022 - 05.2024
Door/DF Picker (Material Handler)
American Woodmark
04.2016 - 03.2022
Babysitter
Jessica Hernandez
05.2012 - 04.2016
Customer Service Representative
Liveops
10.2011 - 03.2012
High School Diploma -
Sanger High School
- Food Handlers Card valid through 04/2025
- Conflict Resolution Strategies for Direct Service Providers (11/23)
- 40 Hour Domestic Violence Training (12/23)
Criminal Justice
Stratford Career Institute
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