Janae Bowles
Coolidge
Summary
Dynamic individual with hands-on experience in Emergency Dispatch Operations and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
7
7
years of professional experience
Work History
Vet Technician
Gilbert Queen Creek Emergency Vet
08.2022 - Current
- Greet pet owners and explain available services, costs, and determined special needs of animals under care.
- Process new patients and update client records with key information.
- Interact with clients regarding animal health, answer questions and concerns, educate them on treatment protocol and general procedures.
- Administer routine, post-operative and daily treatments to animals under the direction and supervision of a veterinarian.
- Provide care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Record symptoms and document medical observations to inform treatment decisions.
- Prepare surgical instrument packs and drapes for use in sterile environments by processing in an autoclave.
- Triage incoming patients to determine treatment needs and urgency of care.
- Restrain animals to protect staff from potential harm.
- Trained and mentored other staff members.
Police Communications Dispatcher
Arizona Department of Public Safety
07.2021 - 08.2022
- Received 911 and non-emergency calls and dispatched calls to officers on duty.
- Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
- Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch available units.
- Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
- Trained on Computer Aided Dispatch (CAD).
- Monitor and relay traffic on the Public Safety Answering Point (PSAP).
- Maintained composure during high stress situations and being able to multitask.
Lead Animal Care Technician
Puppies N Love & Animal Kingdom
10.2018 - 07.2021
- Held annual staff meetings
- Interviewed potential employees
- Created new protocols
- Made employee schedules
- Trained new team members
- Cleaned and disinfected kennels every morning
- Fed and watered the puppies 2-3 times a day
- Administered vaccines and meds if needed
- Started socializing the puppies
- Provided basic grooming, bathe, nail trims, clean ears
Cashier
Burlington Industries
08.2018 - 03.2019
- Helped customers complete purchases and locate items
- Operated cash register for cash and credit card transactions.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Worked with floor team and managers to meet a wide range of customer needs.
- Used POS system to enter orders, process payments and issue receipts.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash and checked bills for fraud.
- Worked a flexible schedule and extra shifts to meet business needs.
Education
Maricopa Community Colleges, Mesa Community College
Mesa, AZHigh School Diploma -
Coolidge High School
Coolidge, AZ05-2018
Skills
- Team communication
- Data entry
- Multitasking
- Flexible schedule
- Computer skills
- Time management
Timeline
Vet Technician
Gilbert Queen Creek Emergency Vet
08.2022 - Current
Police Communications Dispatcher
Arizona Department of Public Safety
07.2021 - 08.2022
Lead Animal Care Technician
Puppies N Love & Animal Kingdom
10.2018 - 07.2021
Cashier
Burlington Industries
08.2018 - 03.2019
Maricopa Community Colleges, Mesa Community College
High School Diploma -
Coolidge High School
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