Janae Brooks
Peoria
Summary
I am a reliable and friendly individual who exceeds at learning and mastering new concepts and skills. I am used to being a part of a team and have therefore developed a strong work ethic and the necessary skills to effectively communicate with others. I'm passionate about helping customers and creating satisfying experiences. I'm very excited to work with a new amazing team of people!
Overview
6
6
years of professional experience
Work History
Server
Firebirds Wood Fired Grill
05.2022 - 03.2025
- Checked with guests to determine satisfaction with meals, promptly taking action to correct problems.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Operated POS terminals to input orders, split bills and calculate totals.
- Cleaned tables and chairs to prepare dining area for next guests.
Server
Revolu Modern Taqueria + Bar
12.2023 - 08.2024
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Sales Associate
Tilly's
08.2019 - 02.2021
- Helped customers find specific products, answered questions and offered product advice.
- Answered incoming telephone calls to provide store, products and services information.
- Built trusting relationships with customers by making personal connections.
Warehouse Fulfillment Associate
Amazon
02.2021 - 10.2021
- Wrapped pallets in shrink wrap prior to loading.
- Loaded and unloaded trucks efficiently, ensuring minimal product damage during transportation.
- Met or exceeded daily performance goals through consistent focus on task completion and time management.
- Demonstrated adaptability by cross-training in multiple roles within the warehouse, increasing overall workforce flexibility.
Education
Associate of Applied Science - Behavioral Health Sciences
Glendale Community College
Glendale, AZ12-2025
High School Diploma -
Sunrise Mountain High School
Peoria, AZ2020
Skills
- motivated
- Reliable
- Exceptional customer service
- Dedicated team player
- Cheerful and energetic
- resilient
- Cash handling accuracy
- Excellent multi-tasker
- Fast learner
- Organized
Timeline
Server
Revolu Modern Taqueria + Bar
12.2023 - 08.2024
Server
Firebirds Wood Fired Grill
05.2022 - 03.2025
Warehouse Fulfillment Associate
Amazon
02.2021 - 10.2021
Sales Associate
Tilly's
08.2019 - 02.2021
High School Diploma -
Sunrise Mountain High School
Associate of Applied Science - Behavioral Health Sciences
Glendale Community College
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