Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jane Bardwell

Casa Grande

Summary

MHA graduate in Health Care Administration with over 15 years of customer service experience, including 2 years in leadership roles. Completed a four-month fellowship rotation, collaborating with hospital leadership to enhance inter-departmental teamwork and operational understanding. Seeking to leverage advanced education and practical experience to contribute to health care initiatives and community service.

Overview

13
13
years of professional experience

Work History

Food Service Worker

Banner Health Casa Grande Medical Center
06.2023 - Current
  • Completion of all duties and responsibilities. Highly rated by peers and direct management.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Resolving problems and conflicts with associate team members and customers.
  • Effectively communicate with other team members and respect their roles and responsibilities.
  • Followed staff performance and service standards to deliver consistent and satisfied customer service to patients and others.

Store Manager

My House
05.2021 - 06.2023
  • Overseeing daily operation
  • Manage staffing, scheduling, hiring, and training.
  • Maintaining high standards of service and positive customer experience
  • Ordering supplies and minimizing waste
  • Controlling costs and ensuring profitability
  • Marketing strategies implementation for promoting market share
  • Compliance with health and safety regulations and licensing requirements

Food Service Worker

Beijing Chinese
08.2012 - 04.2021
  • Provided clarity on food preparation techniques and ingredient details to support allergy-conscious choices.
  • Stocked supplies such as food, dishes, utensils, and cleaning materials.
  • Delivered exceptional customer service during peak operational hours.
  • Completed setup of workstations with essential supplies at opening and closing.
  • Ensured optimal temperatures of stored food and cold storage units.

Education

Master of Science - Healthcare Administration

GCU
Phoenix, AZ
04.2025

Bachelor of Science - Health Sciences

ASU
Phoenix, AZ
12.2022

Associate of Science - Applied Social Sciences

CGCC
Chandler, AZ
05.2020

Skills

  • Team building
  • Effective communication
  • Strong work ethic
  • Quick learner
  • Problem-solving
  • Time Management
  • Positive attitude
  • Multitasking
  • Customer service

Languages

Chinese (Mandarin): Professional
English: Professional

Timeline

Food Service Worker

Banner Health Casa Grande Medical Center
06.2023 - Current

Store Manager

My House
05.2021 - 06.2023

Food Service Worker

Beijing Chinese
08.2012 - 04.2021

Bachelor of Science - Health Sciences

ASU

Associate of Science - Applied Social Sciences

CGCC

Master of Science - Healthcare Administration

GCU

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Jane Bardwell