Janessa Lee
Buckeye,AZ
Summary
Customer-oriented General Manager with 3 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
3
3
years of professional experience
Work History
General Manager
Jamba Juice
05.2021 - Current
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Skilled at working independently and collaboratively in a team environment.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Self-motivated, with a strong sense of personal responsibility.
- Delivered services to customer locations within specific timeframes.
- Gained strong leadership skills by managing projects from start to finish.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Education
Associate of Science - Accounting
Maricopa Community Colleges - Estrella Mountain Community College
Avondale, AZ08.2024
Skills
- Management Team Building
- Customer Retention
- Quality Assurance
- Employee Relations
- Time Management
- Inventory Management
- Marketing Strategies
- Training and Development
- Financial Management
- Administrative Skills
- Deadline-oriented
- Proficient in Excel, Word, and PowerPoint
Timeline
General Manager
Jamba Juice
05.2021 - Current
Associate of Science - Accounting
Maricopa Community Colleges - Estrella Mountain Community College
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