Jared Birnbaum
Scottsdale
Summary
Motivated and high-energy Operations Field Specialist with expertise in operational procedures, team leadership, and employee coaching, training, and mentoring. Reliable and diligent professional with exceptional skills in assigning, overseeing, and assessing work. Known for strong communication abilities, excels in delivering messages through public speaking and conference calls. Passionate about driving metrics and achieving challenging goals. Proficient in Microsoft Office and skilled in creating easily understood spreadsheets. Committed to protecting customers, associates, and store assets by enforcing safety and security rules and procedures. Dedicated to developing a diverse and inclusive workforce that embraces bold ideas and new ways of thinking. Hyper-focused on uplifting customers, associates, and working partners each day with enthusiasm, leadership, and a commitment to feeding the human spirit.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Operations Field Specialist
Fry's Food Stores
2022.08 - Current
- Leadership and management skills with passion toward coaching, leading, and mentoring. Inspire workforce and building relationships to uplift and help build retention.
- Drive workforce to setting and achieving challenging metrics to be leaders in the Division.
- Embrace new technology asking questions to gain knowledge. Effectively communicate and lead change through working with others.
- Build culture of best practices to drive productivity and effectiveness.
- Facilitate training programs mindful of learning styles and making information easily understandable.
Assistant Store Leader
Fry's Food Stores
2021.07 - Current
- Mentored associates to help improve skills and enable team members to become peak performers on job.
- Produced several promotions by constant training and mentoring of associates.
- Exceeded all metrics in terms of sales and operational excellence.
- Managed team to produce strong results including customer feedback and promise shop results.
- Built relationships and trust with team members to encourage willingness to address concerns and issues.
Store Management/Front End Department Leader
Fry's Food and Drug Stores
2020.06 - 2021.04
- Connected with customers daily to understand needs, provide assistance and collect feedback to optimize front end operations.
- Mentored associates and developed ways to utilize and motivate each associate.
- Reviewed safety, health and sanitation processes throughout all areas and enforced rules to promote security and safety.
- Delivered consistent training and close mentoring support to front end employees in operations and customer service strategies.
- Focused on delivering fresh, full, and friendly front end experience.
SLDP
Fry's Food And Drug Store
2021.04 - 2021.07
- Leader amongst my peers in learning all the new aspects of the position.
- Utilized all my time efficiently to best learn each department in depth.
- Built strong networks with ASL's, SL's, and coordinators to help with any future questions.
Assistant Front End Manager - Store 5
Fry's Food and Drug Stores
2019.08 - 2020.06
- Mentored new cashiers and courtesy clerks on front end best practices
- Resolved customer problems by investigating issues, answering questions and building rapport.
- Cultivated environment focused on customer satisfaction and unparalleled support.
- Brought about remarkable change by motivating employees to seek out opportunities for continuous improvement in improving each customer's shopping experience.
Front End Cashier - Store 5
Fry's Food and Drug Stores
2019.01 - 2019.08
- Focused on customer experience by providing an efficient and lasting encounter.
- Worked on meeting all the front end store expectations: Items per minute, produce scanning, and SCO utilization
- First to take initiative on helping coworkers with new strategies to improve his or her metrics and help coach new hires.
General Manager of Operations
Professional Tax & Consulting Services LLC
2016.01 - 2018.04
- Contributed to outline and direction for employee project teams and ensure each team stayed on track.
- Aided compilation of employee performance reviews to identify areas for training, provide feedback and set goals for improvement.
- Optimized productivity, streamlined program efficiency, and boosted profitability.
- Assumed responsibilities of store manager during supervisor's absence.
Chief of Staff/Tax Preparer
Birnbaum, Khandelwal, and Co.
2008.01 - 2016.01
- Conducted client meetings to review year end analysis and build relationships.
- Created and executed short- and long-term customized comprehensive financial strategies to reach company goals.
- Investigated and resolved discrepancies in monthly bank accounts.
- Prepared and reviewed financial statements, resolving discrepancies after careful analysis.
- Analyzed financial statements and income statements to review company's financial performance.
Education
Some College (No Degree) - Business Management
University of Colorado At Boulder
Boulder, COBachelor of Science - Management
University of Phoenix
Phoenix, AZ04.2024
High School Diploma -
Agoura High School
Agoura Hills, CA07.2005
Skills
- Excels in all aspects of Microsoft Office.
- Embrace new technology and innovations.
- Excellence in operational Management.
- Accomplished public speaker and communicator.
- Organized inventory manager
- Quick learner and successful in adapting to change.
- Strong team builder to produce results.
- Leader among peers
- Training, coaching, and mentoring
- Drive in producing metrics and reaching SMART goals.
- Confidence and trust among associates
- Takes initiative in new projects and risk taking.
Certification
- Tax Preparation License - 2017-2018. License Number: P09142183
- FMI Food Retail Leader Certificate - 2024
Timeline
Operations Field Specialist
Fry's Food Stores
2022.08 - Current
Assistant Store Leader
Fry's Food Stores
2021.07 - Current
SLDP
Fry's Food And Drug Store
2021.04 - 2021.07
Store Management/Front End Department Leader
Fry's Food and Drug Stores
2020.06 - 2021.04
Assistant Front End Manager - Store 5
Fry's Food and Drug Stores
2019.08 - 2020.06
Front End Cashier - Store 5
Fry's Food and Drug Stores
2019.01 - 2019.08
General Manager of Operations
Professional Tax & Consulting Services LLC
2016.01 - 2018.04
Chief of Staff/Tax Preparer
Birnbaum, Khandelwal, and Co.
2008.01 - 2016.01
Some College (No Degree) - Business Management
University of Colorado At Boulder
Bachelor of Science - Management
University of Phoenix
High School Diploma -
Agoura High School
- Tax Preparation License - 2017-2018. License Number: P09142183
- FMI Food Retail Leader Certificate - 2024
Similar Profiles
Charlotte PriceCharlotte Price
Courtesy Clerk at Fry's Food StoresCourtesy Clerk at Fry's Food Stores
Mario MendezMario Mendez
Assistant Front End Manager at Fry's Food StoresAssistant Front End Manager at Fry's Food Stores
Layla LujanLayla Lujan
Curbside Shopper at Fry's Food StoresCurbside Shopper at Fry's Food Stores