Jasmin Salazar

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• Took delivery of packages and documents, applying appropriate internal policies relating to chain of possession.
• Handled complaints and questions, and re-directed calls to other team members.
• Oversaw office equipment maintenance to support continuous and uninterrupted operations.
• Delegated tasks to administrative support staff to organize and improve office efficiency.
• Managed supervisor itinerary and appointments and streamlined scheduling procedures.
• Kept reception area clean and neat to give visitors positive first impression.
• Answered incoming calls, directing clients to individuals addressing specific needs.

• Collaborated with stakeholders regarding project capabilities and limitations to deliver optimal functionality.
• Updated technical documentation, product specifications, and technical training materials.
• Developed multi-channel roadmap for desktop and web applications.
• Resolved system test and validation problems to provide normal program functioning.
• Created software applications for Mac and Windows systems.

• Directed dispatching, routing, and tracking of multiple fleet vehicles.
• Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
• Tracked delivery progress to identify possible delays and provide real-time updates to customers.
• Maintained updated and detailed records of calls in physical and electronic database.
• Oversaw route and condition of field units to manage daily schedule and maintain organized shifts.
• Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Answered customer questions about sizing, accessories, and merchandise care.
• Helped customers locate products and checked store system for merchandise at other sites.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

• Transported inventory items to appropriate locations.
• Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
• Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
• Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
• Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
• Unloaded incoming shipments to verify accuracy of deliveries and check possible damages.