Jasmine Conde
Yuma
Summary
Dedicated Customer Service Representative skilled in resolving inquiries and fostering positive customer relationships. Experienced Patient Transporter coordinating efficient drop-off and pick-up tasks while effectively communicating with patients to ensure comfort and understanding.
Overview
4
4
years of professional experience
Work History
Patient Transporter
Onvida Health
Yuma
08.2022 - 09.2025
- Transported patients safely between departments and treatment areas.
- Assisted nursing staff with patient mobility and comfort during transfers.
- Coordinated with healthcare teams to ensure timely patient arrivals for procedures.
- Monitored patients' conditions during transit, reporting any concerns promptly.
- Communicated effectively with patients to alleviate anxiety during transports.
Customer Service Representative
Convey
Yuma
12.2021 - 05.2022
- Assisted customers with inquiries and product information through various communication channels.
- Provided product information and guidance to assist customers with their needs.
- Resolved customer complaints quickly and efficiently.
- Answered incoming customer inquiries in a timely and professional manner.
Front End Associate
Walmart
Yuma
08.2021 - 01.2022
- Assisted customers with product inquiries and locating items in the store.
- Processed transactions efficiently at the cash register using POS systems.
- Demonstrated strong problem solving skills when handling customer complaints or inquiries.
Education
Primavera
Yuma, AZSkills
- Patient monitoring
- Hospital navigation
- Emergency response
- Time management
- Telephone communication
- Discretion and confidentiality
Languages
Spanish
Professional
Timeline
Patient Transporter
Onvida Health
08.2022 - 09.2025
Customer Service Representative
Convey
12.2021 - 05.2022
Front End Associate
Walmart
08.2021 - 01.2022
Primavera