Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jasmine FAUSTO

Phoenix

Summary

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. Willing to learn new things, string drive with excellent communication skills.

Overview

4
4
years of professional experience
2023
2023
years of post-secondary education

Work History

Customer Service Representative

Wells Fargo
Phoenix
10.2025 - Current
  • Assisted customers with account inquiries and transaction processing.
  • Resolved customer complaints through effective communication and problem-solving.
  • Educated clients on banking products and services to enhance their experience.

Supervisor

Starbucks
Glendale
06.2024 - Current
  • Participated in team meetings
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Barista

Dutch Bros
Phoenix
01.2023 - 12.2023
  • Operated espresso machines and blenders to ensure quality drinks.
  • Managed cash register transactions accurately during busy periods.
  • Stocked supplies and organized inventory to streamline workflow efficiency.
  • Collaborated with team members to create a positive work environment.

Sales Associate

Metro by T-Mobile
Phoenix
02.2022 - 08.2022
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped customers find specific products, answered questions and offered product advice.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Reviewed files, recordings and other documents to obtain information to respond to requests.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Answered product questions with up-to-date knowledge of sales and promotions.

Education

High School Diploma -

Tolleson Union High School
Tolleson, AZ

Skills

  • Store Opening and Closing
  • Merchandising Knowledge
  • Problem-Solving
  • Cash Handling Accuracy
  • Teamwork and Collaboration
  • Customer Needs Assessment
  • Relationship Selling
  • Customer Service
  • Sales strategy
  • Cash handling
  • Time management

Languages

  • Spanish
  • English, Native/ Bilingual
  • Spanish, Native/ Bilingual

Timeline

Customer Service Representative

Wells Fargo
10.2025 - Current

Supervisor

Starbucks
06.2024 - Current

Barista

Dutch Bros
01.2023 - 12.2023

Sales Associate

Metro by T-Mobile
02.2022 - 08.2022

High School Diploma -

Tolleson Union High School
Jasmine FAUSTO