PROFESSIONAL SUMMARY
Overview
Work History
Education
Skills
Timeline

JASMINE PEREZ

Amazon
Tempe
7
years of professional experience

Pursuing a Bachelor's degree in Human Resources Management, I bring a unique blend of academic knowledge and practical skills. Alongside my studies, I have gained valuable customer service experience and honed my proficiency in Microsoft Office applications such as Access, Teams, Excel, and OneNote. With my diverse skill set and comprehensive understanding of these tools, I am well-equipped to streamline processes, analyze data, and collaborate effectively for success.

Work History

Benefits Intern

1 Year 1 Month
SRP | 07.2025 - Current
  • Supported onboarding processes by ensuring accurate benefits documentation for new hires.
  • Reviewed and updated internal databases to maintain accurate records of employee benefit selections.
  • Supported the annual open enrollment period by preparing materials, organizing events, and answering employee inquiries.
  • Provided exceptional customer service to employees seeking assistance with benefit-related questions or concerns.

ORDER PICKER

5 Years 3 Months
Amazon | 05.2021 - Current
  • Selecting products for order fulfillment in a timely manner.
  • Prepared and processed shipments to meet daily targets.
  • Operating warehouse equipment safely and effectively.

GUEST SERVICE REPRESENTATIVE

2 Years
Westwind Dental | 05.2021 - 05.2023
  • Managed patient calls, ensuring efficient scheduling and insurance verification.
  • Streamlined appointment processes, enhancing patient satisfaction.
  • Executed virtual payment handling, improving transaction accuracy.

GUEST SERVICE ASSOCIATE

1 Year 4 Months
Target | 01.2020 - 05.2021
  • Processed refunds and exchanges, enhancing customer satisfaction and efficiency.
  • Led front-of-house team, improving service delivery and team collaboration.
  • Assisted in warehouse operations, optimizing fulfillment processes and inventory management.

Education

Bachelor of Science - Human Resources Management

Grand Canyon University | Phoenix, AZ | 10.2026

ASSOCIATE’S DEGREE - HUMAN RESOURCES

Phoenix College | Phoenix, AZ | 12.2024

ORGANIZATIONAL MANAGEMENT CERTIFICATE

Phoenix College

ORGANIZATIONAL LEADERSHIP CERTIFICATE

Phoenix College

Skills

Benefits Administration
Benefits Compliance
Organizational Proficiency
Microsoft Office
Customer service
Interpersonal Skills

Timeline

Benefits Intern

SRP
07.2025 - CurrentRead More

ORDER PICKER

Amazon
05.2021 - CurrentRead More

GUEST SERVICE REPRESENTATIVE

Westwind Dental
05.2021 - 05.2023Read More

GUEST SERVICE ASSOCIATE

Target
01.2020 - 05.2021Read More

Grand Canyon University

Bachelor of Science from Human Resources Management
Read More

Phoenix College

ASSOCIATE’S DEGREE from HUMAN RESOURCES
Read More

Phoenix College

ORGANIZATIONAL MANAGEMENT CERTIFICATE
Read More

Phoenix College

ORGANIZATIONAL LEADERSHIP CERTIFICATE
Read More
JASMINE PEREZ