Jasmine Pino

• Assisted patients in understanding their dental insurance benefits, coverage limits, and out-of-pocket expenses.
• Monitored changes in dental insurance policies and communicated updates to staff.
• Improved patient satisfaction by efficiently managing dental insurance claims and coordinating with providers.

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• Contributed by greeting patients upon arrival, providing them with paperwork, and guiding them through the check-in process.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Organized and maintained patient chart filing system to promote quick data for staff.

• Performed general chair-side duties for general dentistry.
• Prepared and arranged instruments, required materials for dental procedures.
• Sterilized rooms and prepped equipment and instruments for procedures daily.