Versatile professional with a bachelor's degree in psychology and hands-on experience in operations coordination and behavioral support. Demonstrates strong capabilities in process improvement, behavior analysis, and training facilitation. Committed to empowering younger generations through effective communication and targeted interventions.
Work History
Operations Coordinator
1 Year 7 Months
Reliant Law Group | 01.2025 - Current
Coordinated daily operations to ensure smooth workflow and efficient service delivery.
Assisted in managing client communications to enhance customer satisfaction and engagement.
Developed and maintained organizational systems for document management and record-keeping.
Supported project management processes by tracking deadlines and deliverables effectively.
Collaborated with team members to streamline workflows, improving overall operational efficiency.
Registered Behavior Technician
9 Months
HealthPRO Heritage | 08.2022 - 05.2023
Implemented 1:1 support in a self-contained middle school classroom.
Implemented individualized behavior intervention plans for clients to enhance social and communication skills.
Collected and analyzed data on client progress to ensure effective treatment modifications.
Collaborated with interdisciplinary teams to develop comprehensive care strategies for clients.
Trained new staff on behavioral techniques and documentation protocols to maintain consistency in service delivery.
Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
Registered Behavior Technician
1 Year
Trumpet Behavioral Health | 08.2021 - 08.2022
Implemented 1:1 support in both clinic and in home settings.
Implemented individualized behavior intervention plans for clients to enhance social and communication skills.
Monitored client behaviors during therapy sessions, ensuring adherence to safety protocols and best practices.
Assisted in conducting functional behavior assessments to identify triggers and develop targeted interventions.
Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
Developed rapport with clients and families, fostering trust and open communication essential to successful treatment outcomes.
Education
Master of Science - Clinical Mental Health Counseling
Grand Canyon University | Phoenix, AZ | 10-2027
3.98 GPA
Alpha Chi Honor Society Member
Relevant Coursework: Professional Counseling, Ethical, and Legal Consideration; Counseling the Culturally Diverse; Group Counseling; Clinical Assessment, Diagnosis, and Treatment
Bachelor of Arts - Psychology
Northern Arizona University | Flagstaff, AZ | 05-2022
3.85 GPA
Lumberjack Scholarship Recipient
Magna cum laude graduate
Professional Development: Speech Language Pathology Assistant (SPLA) certificate
Skills
Process implementation
Conflict mediation
Operations management
Customer relations
Applied behavior analysis
Reinforcement procedures
Prompting strategies
Treatment implementation
Crisis management
Rapport building
Active listening
Problem-solving
Timeline
Operations Coordinator
Reliant Law Group
01.2025 - CurrentRead More
Registered Behavior Technician
HealthPRO Heritage
08.2022 - 05.2023Read More
Registered Behavior Technician
Trumpet Behavioral Health
08.2021 - 08.2022Read More
Grand Canyon University
Master of Science from Clinical Mental Health Counseling