JASON D. BONNELL
Correctional Professional
Marana
Summary
Experienced correctional supervisor and automotive service professional with over 20 years of leadership, security, technical, and customer service skills. Proven track record in managing personnel, facility operations, and ensuring safety compliance in high-pressure environments. Certified in automotive air conditioning, Mitsubishi parts, and Arizona security protocols. Adaptable, dependable, and committed to ongoing growth and team achievement. Seeking a position to further professional development and contribute knowledge and experience.
Overview
32
32
years of professional experience
2023
2023
years of post-secondary education
Work History
Shift Supervisor / Assistant Shift Supervisor / Correctional Sergeant / Officer / Transportation Officer
ASP – Red Rock Correctional Facility
07.2011 - Current
- Provided superior customer service within a correctional setting
- Supervised correctional staff and scheduled posts based on facility needs
- Ensured the safety and security of staff and inmates
- Maintained inmate accountability and managed secure movement
- Proficient in OMS and inmate transportation documentation
- Oversaw tool control and kitchen operations
- Conducted unit-level staff training and supported daily housing operations
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
Parts Counter Representative / Service Technician
Dobbs Honda
03.2006 - 07.2011
- Delivered excellent customer service and technical automotive support
- Diagnosed and repaired automotive systems
- Managed parts inventory and maintained accurate documentation
Sales Representative
Southwestern BG
10.2005 - 03.2006
- Established and maintained customer accounts
- Executed bi-weekly business plans
- Managed inventory and ensured high levels of customer satisfaction
Parts Counter Representative
Merle’s Automotive Supply
07.2005 - 10.2005
- Provided knowledgeable parts support to customers
- Maintained accurate inventory and performed efficient transactions
Assistant Parts Manager
O’Reilly Mitsubishi
07.2001 - 06.2005
- Helped establish a customer base for a new dealership
- Managed store operations, shipping/receiving, and daily parts orders
- Provided consistent customer service and inventory oversight
Service Writer / Technician
Pep Boys Automotive
03.2000 - 07.2001
- Built strong customer relationships and service recommendations
- Directed workflow, technician training, and rechecks
- Conducted diagnostics and completed vehicle repairs efficiently
Retail Sales / Assistant Manager
AutoZone
07.1993 - 03.2000
- Supervised staff and managed day-to-day store operations
- Improved merchandising and inventory control processes
- Resolved customer issues and provided product guidance
Education
Associate of Applied Science - Computer Science
Pima Community College
Tucson, AZHigh School Diploma - undefined
Gilbert High School
Gilbert, AZSkills
Customer-oriented
Schedule management
Training and mentoring
Staff management
Workplace safety
Staff development
Staff scheduling
Staff motivation
Safety awareness
Employee training
Document management
Conflict resolution techniques
Certifications And Qualifications
- IMACA Certified – Automotive Air Conditioning
- Mitsubishi Triple Diamond Certified – Parts
- ADP Program Qualified
- Armed and Unarmed Guard Cards – Arizona DPS
- CoreCivic Presentation Skills Training
- Management and Leadership Training
Timeline
Shift Supervisor / Assistant Shift Supervisor / Correctional Sergeant / Officer / Transportation Officer
ASP – Red Rock Correctional Facility
07.2011 - Current
Parts Counter Representative / Service Technician
Dobbs Honda
03.2006 - 07.2011
Sales Representative
Southwestern BG
10.2005 - 03.2006
Parts Counter Representative
Merle’s Automotive Supply
07.2005 - 10.2005
Assistant Parts Manager
O’Reilly Mitsubishi
07.2001 - 06.2005
Service Writer / Technician
Pep Boys Automotive
03.2000 - 07.2001
Retail Sales / Assistant Manager
AutoZone
07.1993 - 03.2000
High School Diploma - undefined
Gilbert High School
Associate of Applied Science - Computer Science
Pima Community College
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