Jason Martinelli
TUCSON
Summary
Highly experienced professional in retail management, operational controls, investigations, risk management, loss prevention, and security.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Loss Prevention Manager
Kohl's Department Stores, Inc
12.2024 - Current
- Oversee internal and external productivity in a multi-unit capacity. Write reviews and schedules for LP Associates in Southern AZ. Collaborate with store leadership to enforce company policy and procedure. Oversee annual inventory process and implement action plans to address results. Conduct integrity interviews throughout Southern Arizona market. Conducts system tests of alarms.
- Conducts audits/inspections of operational procedures, safety issues, and other shortage control procedures. Supports overall inventory process. Completes all statistical and incident reports. Participate and oversee inventory process. Attends market ORC meetings.
- Oversee and investigate workers compensation and general liability claims. Manage payroll, assessments, and individual coaching sessions when opportunities are noted.
Crisis Intervention Supervisor
Banner Health
04.2021 - 09.2024
- Crisis Intervention Supervisors take the lead on incidents requiring security intervention with patients and guests. Responds to all emergency codes for assistance and control. Inspects facility frequently to assist in maintaining a safe and more secure environment.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Assists medical staff in restraining and handling troubled/combative patients. Ensures security policies are being followed.
- Maintains current knowledge of applicable laws and regulations. Performs citizen arrest and demonstrate critical thinking skills during extremely stressful situations as needed. Appropriately and effectively utilizes assigned non-lethal weapon according to policy and training.
- Investigates and completes written reports of complaints, critical security incidents and unusual activities involving patients, employees and visitors. Maintains an accurate log of all relevant security activities during each shift.
Area Asset Protection Manager
JCPenney Company
05.2013 - 01.2021
- Plans, organizes, and leads multiple stores Asset Protection programs in compliance with safety, shrink, and company driven processes. Interviews Asset Protection Candidate selections and ensures quality training is provided to the AP team.
- Conduct and oversee deescalation training for the District. Administers and provides leadership in each unit's shrinkage control and safety programs, including the Company’s Asset Protection Shrink Process Review, to ensure compliance with operational procedures.
- Oversee and investigate workers compensation and general liability claims. Identify the root cause of accident claims putting together practical action plans to ensure their prevention in the future. Coach, train and teach employees on the importance of accident prevention.
- Manage and audit operational controls related to damage/defectives, Oversee inventory cycle counts, RFID scans and P&L Statements. Assist with merchandise presentation standards. Manage employee schedules, payroll, assessments, and individual coaching sessions when opportunities arise. Ensure compliance with OSHA and environmental programs related to JCPenney Haz-Mat control program.
- Influences and oversees training Store Associates on AP and Safety concerns by identifying opportunities providing training that can result in improved performance. Provides leadership to teams on surveillance, detention, and criminal processing related to theft and criminal cases while maintaining confidentiality of investigations.
- Conducts internal investigations. Identifies cases of fraudulent activity, responds to and corresponds with the Senior Investigations Specialists team on resolution of internal cases. Interviews Store Associates to aid management in determining best resolution for each incident.
- Maintains communication with the Regional Asset Protection Manager on shrink and safety related trends.
Multi Unit Loss Prevention Manager
Sears Holdings Corporation
11.2009 - 05.2013
- Owned shrink and safety results for assigned area(s) and supports the Loss Prevention strategy. Managed the training, detection, investigation and successful resolution of all internal high dollar and sensitive investigations within assigned stores.
- Manage and audit operational controls related to damage/defectives, inventory counts, RFID scans and P&L Statements. Manage employee schedules, payroll, assessments, and individual coaching sessions when opportunities are noted.
- Ensured all training in the detection and detention of shoplifters including certification has been completed in assigned store. Conducted assessments of Loss Prevention and operational performance that impacts shortage control. Actively works with store team in the development and implementation of action plans to improve performance.
- Recruited, hired, trains, and supervised the Loss Prevention Associates and Leads within assigned store. Ensured accurate and timely report writing, record keeping and retention of evidence by conducting periodic reviews. Ensured the proper operation and repairs of alarm, EAS and CCTV equipment. Educated and motivates store associates to achieve shrink, workers compensation and general liability goals
Loss Prevention Supervisor
Kohl's Department Stores
04.2004 - 11.2009
- Principle Responsibilities:
- Conducts internal investigations of dishonest employees.
- Conducts live surveillance and apprehension of external theft suspects
- Conducts system tests of alarms
- Conducts audits/inspections of operational procedures, safety issues, and other shortage control procedures.Completes all statistical and incident reports
- Hire and train Loss Prevention Associate and Supervisor.
- Influence and train store employees on shrink and safety opportunities
- Conduct monthly shrink and safety awareness meetings.
- Participate and oversee inventory process.
- Attends market ORC meetings.
Education
Business Management
Pima Community College
TucsonSkills
- Loss Control
- Multiple Stores
- Interviews and interrogations
- Business Protection
- Supervisory Skills
- Security systems management
- Workplace safety
- Fraudulent activities investigations
- Staff leadership
- Store audits
- Loss prevention initiatives
Accomplishments
Kohls Region 12 All-Time Internal Producer
Certification
- Wicklander-Zulawski Interview & Interrogation Training
- De-Escalation Instructor
Awards
Region 12 All-Time Internal Producer, Top Internal Producer
Timeline
Loss Prevention Manager
Kohl's Department Stores, Inc
12.2024 - Current
Crisis Intervention Supervisor
Banner Health
04.2021 - 09.2024
Area Asset Protection Manager
JCPenney Company
05.2013 - 01.2021
Multi Unit Loss Prevention Manager
Sears Holdings Corporation
11.2009 - 05.2013
Loss Prevention Supervisor
Kohl's Department Stores
04.2004 - 11.2009
Business Management
Pima Community College
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