Jason Oaks
Chandler
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
9
9
years of professional experience
Work History
Store Manager
AutoZone
03.2022 - Current
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Commercial Sales Manager
AutoZone
10.2020 - 03.2022
- Increased commercial sales revenue by developing and implementing strategic sales plans.
- Expanded market share through the identification of new business opportunities and partnerships.
- Developed strong relationships with key clients, leading to long-term business growth and increased brand loyalty.
- Mentored new team members on company processes and best practices, bolstering their ability to contribute effectively within a short time frame.
- Enhanced product offerings by collaborating closely with R&D department on improvements tailored towards specific client needs.
Parts Sales Manager
AutoZone
01.2018 - 10.2020
- Led a team of sales associates to consistently surpass monthly sales goals.
- Implemented new sales strategies, resulting in higher customer retention rates and overall satisfaction.
- Managed daily operations, including budgeting, scheduling, and reporting activities related to parts sales.
Server
Kona Grill
09.2017 - 10.2019
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Cashier
Panera Bread
03.2015 - 07.2017
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
Education
High School Diploma -
Desert Ridge High School
Mesa, AZ05.2016
Skills
- Retail Inventory Management
- Payroll Management
- POS Systems
- Employee Training
- Staff Supervision
- Leadership Development
- Staff Management
- Team Leadership
- Customer Service
- Employee Terminations
- Problem-Solving
- Recruiting and Hiring
Timeline
Store Manager
AutoZone
03.2022 - Current
Commercial Sales Manager
AutoZone
10.2020 - 03.2022
Parts Sales Manager
AutoZone
01.2018 - 10.2020
Server
Kona Grill
09.2017 - 10.2019
Cashier
Panera Bread
03.2015 - 07.2017
High School Diploma -
Desert Ridge High School
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