Detail-oriented, professional, and reliable in completing accurate work. Carefully check and verify documentation to prevent errors and maximize results.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Budtender
Cookies
03.2025 - Current
Checked guests' photo identification for validity and age requirements.
Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
Sold flowers, concentrates and edibles in fast-paced environment.
Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
Restocked supplies and arranged displays.
Weighed, prepared and packaged different types of products.
Employed effective cash handling procedures for accurate accounting of daily sales transactions while minimizing discrepancies or losses.
Registration Specialist
Carvana
12.2024 - Current
Utilized various software and tools to streamline processes and optimize performance.
Identified needs of customers promptly and efficiently.
Prioritized and organized tasks to efficiently accomplish title goals.
Coordinated virtual calls using video conferencing software, such as Zoom and DocuSign.
Retail Associate
Story Partners
08.2024 - 12.2024
Helped customers by answering questions and locating merchandise.
Followed company policies, rules and procedures to promote company goals and maintain safety.
Watched for and recognized security risks and thefts to prevent or handle situations.
Cross-sold products and services to increase average transaction value.
Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Managed cash handling procedures, ensuring accuracy in transactions and deposits.
Senior Lead Technician
Boupha Bros LLC
03.2018 - 08.2024
Installed physical wire and cable systems for linked home security services.
Provided technical support to customers experiencing difficulties with their home security systems.
Identified needs of customers promptly and efficiently.
Analyzed key performance indicators to identify effective strategies.
CSR Tech Support
Consentrix
08.2015 - 03.2018
Provided company users with tech support for IT problems and account maintenance.
Provided technical support to customers during installation of purchased products and services.
Provided guidance and mentorship to junior members of the technical support team.
Maintained relationships with existing clients by providing ongoing technical support after the sale was complete.
Correctional Registered Nurse at Phoenix West Prison and Lewis Prison, BuckeyeCorrectional Registered Nurse at Phoenix West Prison and Lewis Prison, Buckeye