Seasoned technology executive with a strong track record in infrastructure strategy, cybersecurity, and compliance. Drove enhancements in system resilience and performance through strategic modernization initiatives and effective collaboration across diverse teams in regulated environments. Dynamic executive leader specializing in technology modernization and infrastructure optimization. Achieved significant improvements in system reliability and operational efficiency while leading cross-functional teams in complex, multi-site environments within the healthcare sector.
Overview
31
31
years of professional experience
Work History
Chief Information Officer / Chief Operating Officer / Division Leadership
Patient Care Infusion / Arizona Home Care
Phoenix
01.1995 - Current
Executive leader managing enterprise technology, infrastructure, and operations across a multi-entity healthcare organization.
Directed enterprise IT infrastructure including Active Directory, Azure, AWS, Citrix, Exchange, and SQL Server environments supporting distributed, multi-site operations.
Led infrastructure strategy and modernization efforts, improving system reliability, scalability, and operational performance.
Oversaw network security, backup, disaster recovery, and business continuity efforts, including incident response and system restoration.
Facilitated multi-site operations with high availability and secure infrastructure across distributed locations.
Led cloud and hybrid infrastructure strategy, including system optimization and modernization of legacy environments.
Evaluated and improved infrastructure performance, resource utilization, and system resilience to enhance operational effectiveness.
Implemented and optimized enterprise platforms including EHR/EMR systems (CareTend, Kantime, Kinnser, CPR+, MestaMed, BioRx, LifeFile).
Designed and integrated systems across clinical, operational, and financial workflows to improve coordination and data accuracy.
Built internal tools and reporting systems to enhance visibility, analytics, and operational decision-making.
Built reporting and analytics tools that improved operational visibility and supported data-informed decision-making across the organization.
Ensured compliance with HIPAA, CMS, JCAHO, NABP, and State Board of Pharmacy regulations.
Partnered across functions to maintain security standards, audit readiness, and risk mitigation strategies.
Collaborated with vendors and led system implementations to optimize operational performance across enterprise platforms.
Worked with clearinghouses including Change Healthcare, Waystar, and RelayHealth to support claims processing and system integration.
Led cross-functional teams spanning IT, operations, and clinical support functions.
Partnered across leadership and technical teams to align infrastructure priorities, support decision-making, and ensure transparency in technology strategy.
Communicated complex technical initiatives clearly to operational and executive stakeholders.
Education
Bachelor of Science - Molecular Biology
University of Arizona
Skills
Technology Modernization & Architecture Strategy
Cybersecurity
Risk & Compliance
Cloud & Hybrid Environments
IT Service Management
Data Strategy
Business Intelligence
Disaster Recovery
Business Continuity
Operational Excellence
Enterprise Infrastructure & Operations
System Performance Oversight
Vendor Collaboration
Stakeholder Alignment
Cross-Functional Leadership
Technical Environment
Azure
AWS
Active Directory
Citrix
Exchange
SQL Server
Enterprise Applications & EHR Systems
Network Security
Backup & Recovery
Data Reporting & Analytics
Cloud & Hybrid Infrastructure
Timeline
Chief Information Officer / Chief Operating Officer / Division Leadership