Javahirkhanim Aliyeva
Baku
Summary
Organized Coordinator focused on boosting customer satisfaction and service quality. Familiar with documentation, reporting and compliance requirements. Skilled in managing employee documentation and maintaining files and records.
Overview
7
7
years of professional experience
Work History
Operations Security Coordinator
Olympic Stadium Azerbaijan
Baku
12.2023 - 06.2024
- Managed day-to-day operations of the department including scheduling tasks and assigning duties.
- Resolved customer complaints in a timely manner while upholding company standards.
- Facilitated communication between different departments in order to resolve issues quickly.
- Coordinated with other departments to ensure projects were completed on time and within budget.
- Maintained calendars of upcoming events, meetings and deadlines.
- Organized team events to promote a positive work environment.
- Ensured compliance with company policies and procedures related to project management activities.
Security Operations Center
Formula Grand Prix
Baku
07.2021 - 08.2023
- Monitored daily activities of the center to ensure compliance with safety regulations and security protocols.
- Monitored call center operations ensuring compliance with established policies and procedures.
- Monitored security cameras in order to detect any suspicious activities related to luggage handling operations.
- Developed strategies for improving overall efficiency of the contact center operations by leveraging existing resources.
- Managed various projects related to branch operations, such as revising security protocols and updating ATM software.
Administrative Manager
European Youth Olympic Trial
Baku
01.2019 - 12.2019
- Conducted performance reviews and provided feedback to employees on their job performance.
- Reviewed contracts prior to signing them in order to protect the interests of the organization.
- Researched potential vendors to identify cost savings opportunities related to office supplies or services.
- Collaborated with IT personnel on projects that would improve overall workflow processes.
- Oversaw the maintenance of office equipment, supplies, and facilities.
- Organized meetings between executives and outside vendors or clients.
Security Analyst
Baku Grand Prix
Baku
02.2018 - 12.2018
- Assisted in developing strategies for enhancing data protection standards within the organization's environment.
- Investigated reported information security incidents by analyzing log files, conducting interviews with involved personnel.
- Evaluated third-party applications for compatibility with organizational security requirements.
Transportation Security Officer
Euro Volley 2017
Baku
06.2017 - 12.2017
- Interacted professionally with co-workers, supervisors, travelers, vendors, and other stakeholders at the airport facility.
- Documented incidents involving passengers in accordance with agency protocols.
- Managed multiple tasks simultaneously while adhering to strict deadlines.
- Inspected baggage for explosives or other hazardous materials using advanced equipment.
- Communicated effectively with team members while performing duties under pressure.
- Maintained knowledge of current aviation security standards and best practices.
Education
Master of Science - Business Administration And Management
Odlar University
Azerbaijan07-2017
Bachelor of Science - English Language And Literature
Khazar
Azerbaijan07-2015
High School Diploma -
Kingston
United Kingdom06-2010
Skills
- MS Office
- Meeting Coordination
- Document Management
- Project Management
- Staff Supervision
- Business Administration
- Database Management
- Event Planning
Languages
Azeri
First Language
English
Advanced (C1)
C1
Russian
Proficient (C2)
C2
Turkish
Upper Intermediate (B2)
B2
Timeline
Operations Security Coordinator
Olympic Stadium Azerbaijan
12.2023 - 06.2024
Security Operations Center
Formula Grand Prix
07.2021 - 08.2023
Administrative Manager
European Youth Olympic Trial
01.2019 - 12.2019
Security Analyst
Baku Grand Prix
02.2018 - 12.2018
Transportation Security Officer
Euro Volley 2017
06.2017 - 12.2017
Master of Science - Business Administration And Management
Odlar University
Bachelor of Science - English Language And Literature
Khazar
High School Diploma -
Kingston
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