Hi, I’m
Javidan Ahmadzada
Baku, Azerbaijan,AZ
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
3
years of professional experience
Work History
Careerist Boot Camp
Sales Representative
09.2022 - 02.2023
Job overview
- Increased productivity by 110% and revenue streams by 50% through effective change management practices.
- Managed over 100 customer calls per day
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Coordinated staff sales meetings to discuss developmental strategy, best practices and process improvements.
- Created and implemented new business opportunities by utilizing strategic networking strategies.
- Increased profits through providing excellent customer service, following established guidelines and auditing sales reports.
SkyEng
Sales Representative Team Leader
09.2021 - 06.2022
Job overview
- Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
- Increased productivity by 120% and revenue streams by 190% through effective change management practices.
- Led employee relations through effective communication, coaching, training and development.
- Administered monthly and annual reviews to direct reports and set clear and measurable goals, action plans and follow-up procedures.
- Facilitated weekly meetings to communicate team performance goals and results.
- Fostered vital customer relationships to generate $[Amount] in sales
SkyEng
Sales Representative
08.2020 - 09.2021
Job overview
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Increased sales by offering advice on purchases and promoting additional products.
- Trained and mentored new sales representatives.
- Attended advanced training sessions and conferences to increase product knowledge and productivity.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Managed over 8 customer video meetings per day
- Increased sales by 120%
Education
French-Azerbaijani UniversityBaku, Azerbaijan
Bachelor of Science from Geoscince
Skills
- Professional Relationships
- Operational Efficiency
- Customer Service Standards
- Complex Problem-Solving
- Constructive Feedback
- Critical Thinking
- Motivational Leadership
- Strategic Business Initiatives
- Operational Planning
- Strategic Networking
Languages
Azerbaijani, Russian
Native language
English
Advanced
C1
French
Elementary
A2
German
Elementary
A2
Turkish
Intermediate
B1
Timeline
Sales Representative
Careerist Boot Camp
09.2022 - 02.2023
Sales Representative Team Leader
SkyEng
09.2021 - 06.2022
Sales Representative
SkyEng
08.2020 - 09.2021
French-Azerbaijani University
Bachelor of Science from Geoscince
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