Javier Fuerte
PHOENIX
Summary
Dedicated Food Runner experienced in fast-paced, high-volume restaurant environments. Enhanced customer satisfaction through efficient service, accurate order delivery, and attention to cleanliness. Contributed to improved dining experiences by managing multiple front-of-house duties and maintaining an inviting atmosphere.
Overview
18
18
years of professional experience
4
4
years of post-secondary education
Work History
Food Runner
Lon’s at Hermosa inn
PHOENIX
10.2023 - Current
- Delivered food promptly to tables while ensuring accurate order presentation.
- Collaborated with kitchen staff to coordinate timely food preparation and delivery.
- Monitored dining room flow to optimize service efficiency during peak hours.
- Communicated effectively with guests to address needs and enhance dining experience.
- Maintained knowledge of menu items to answer questions and provide recommendations.
- Assisted servers by restocking supplies and maintaining cleanliness of dining areas.
- Supported training new staff in proper food handling and service procedures.
- Followed health and safety guidelines to ensure a clean and safe environment.
Food Runner
Roy’s restaurant
PHOENIX
06.2008 - 04.2023
- Delivered food promptly to tables while ensuring accurate order presentation.
- Resolved customer complaints quickly and efficiently while adhering to company policies.
- Performed daily pre-shift side work duties such as restocking supplies, polishing silverware.
- Assisted in training new staff members on restaurant operations and procedures.
- Communicated with chefs regarding potential menu changes or specials for the day.
- Collaborated with management team on ways to improve service levels within the restaurant.
Education
Bachelor of Science - Industrial Engineering
Arizona State University
Tempe, AZ 01.2003 - 05.2007
Skills
- Food delivery
- Order accuracy
- Food presentation
- Menu knowledge
- Service coordination
- Customer service
Languages
Spanish
Professional
Timeline
Food Runner
Lon’s at Hermosa inn
10.2023 - Current
Food Runner
Roy’s restaurant
06.2008 - 04.2023
Bachelor of Science - Industrial Engineering
Arizona State University
01.2003 - 05.2007