Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Javier Rodriguez

Phoenix

Summary

Dependable and dedicated with natural aptitude for troubleshooting and problem-solving. Well-versed in HVAC systems, refrigerants, and electrical circuitry, possessing hands-on skills in maintenance and repair. Focused on ensuring optimal system performance and energy efficiency to create comfortable environments.

Proven track record with over 620k in revenue generation to date. Experienced with Service Titan.

Overview

11
11
years of professional experience
1
1
Certification

Work History

HVAC Service & Maintenance Technician

Alaskan Air Conditioning and Heating
11.2022 - Current
  • Operated varied hand and power tools to complete repairs.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Followed safety protocols to minimize workplace accidents.
  • Inspected and maintained equipment to keep items in top working condition.
  • Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
  • Improved equipment functionality by conducting regular maintenance checks and repairs.
  • Contributed to a safer work environment, promptly addressing any identified hazards or concerns.
  • Collaborated with team members to complete larger repair projects efficiently.

General Merchandise Department Manager

Fry's Marketplace
07.2021 - 12.2022
  • Trained team members in successful strategies to meet operational and sales targets.
  • Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
  • Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Examined incoming inventory, merchandised shelves and prevented shrinkage.

General Merchandise Manager

Ralphs Grocery Store
08.2017 - 06.2021
  • Developed productive relationships with key account holders.
  • Generated weekly, monthly, quarterly and yearly reports on purchasing operations.
  • Reduced costs by streamlining contract bidding and procurement processes to assure best prices for materials and services.
  • Authorized purchase orders and consumables through eCommerce and handheld TC52.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

Inside Sales Representative

Thompson Industrial
01.2014 - 04.2017
  • Answered customers' questions regarding products, prices and availability.
  • Managed friendly and professional customer interactions.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Determined needs, delivered solutions and overcame objections through consultative selling skills.
  • Developed strategic relationships with existing customers by learning preferences and managing regular communications.
  • Emphasized product features based on analysis of customers' needs.
  • Exceeded targeted sales goals through continuous pursuit of new sales opportunities and expert closing of customer deals.
  • Used CRM software to maintain detailed contact logs and account records.
  • Set up new accounts, established customer credit, and set up payment methods.
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.

Education

Associate of Applied Science - HVAC Installation And Repair

National Technical Institute
Phoenix, AZ
12.2021

Skills

  • Statistical Data
  • Computer Proficiency
  • Rewards Programs
  • Corrective Actions
  • Inventory Management
  • Operational Efficiency
  • Technical troubleshooting
  • Goal Management
  • Electrical wiring
  • Reporting and Performance Analysis
  • Leak checks
  • System troubleshooting
  • Package and split systems
  • Heating systems
  • Refrigeration system evacuation
  • HVAC controls
  • Air conditioning

Certification

  • Certified HVAC-R, Type UNIVERSAL
  • Certified NATE READY TO WORK & SUPPORT TECHNICIAN

Languages

Spanish
Professional Working

Timeline

HVAC Service & Maintenance Technician

Alaskan Air Conditioning and Heating
11.2022 - Current

General Merchandise Department Manager

Fry's Marketplace
07.2021 - 12.2022

General Merchandise Manager

Ralphs Grocery Store
08.2017 - 06.2021

Inside Sales Representative

Thompson Industrial
01.2014 - 04.2017
  • Certified HVAC-R, Type UNIVERSAL
  • Certified NATE READY TO WORK & SUPPORT TECHNICIAN

Associate of Applied Science - HVAC Installation And Repair

National Technical Institute
Javier Rodriguez