JAY DURAND
Litchfield Park
Summary
Safety First.
Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free clean driving record.
Safety-focused individual possessing outstanding driving record. Proactive, reliable, and dedicated. Excellent record of punctuality and work ethic.
Overview
14
14
years of professional experience
Work History
Warehouse Associate
Amazon
03.2025 - Current
- Drove forklifts, pallet jacks and other equipment to move materials.
- Operated equipment while observing standard safety procedures.
- Maintained clean, orderly work environment free of hazards.
Self Employed
Desert Pressed
05.2020 - 03.2025
- Heat Press Operator
- Shipping and receiving
- Transported merchandise and supplies to and from trade shows, vendor shows, events, etc.
Work from Home Sales Agent
U-Haul International Inc.
07.2014 - 05.2020
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Explained features and advantages of additional to products or services to promote sales.
- Constantly achieved and exceeded company defined sales goals.
Phone Sales & Customer Service Manager
U-Haul International Inc.
04.2013 - 07.2014
- Conferred with customers about concerns with products or services to resolve problems and drive sales
- Developed and implemented comprehensive sales and customer service training program
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue
Work at Home Sales Agent
U-Haul International Inc.
05.2012 - 04.2013
- Used product knowledge, sales abilities and customer relations skills to drive sales
- Up-sold products and services to increase company revenue and boost customer satisfaction
- Assisted call-in customers with questions and orders.
Education
High School Diploma -
Gunderson High
San Jose, CASkills
- Clean and valid driver's license
- Warehouse experience - pallet jacks, sit down propane forklift, standup electric hyster forklift, lifts, cherry pickers etc
- Loading and unloading
- Safety protocols
- Accident prevention
- Basic vehicle repairs
- Defensive driving
- Safe driving practices
- Customer service
- Traffic law observation
Timeline
Warehouse Associate
Amazon
03.2025 - Current
Self Employed
Desert Pressed
05.2020 - 03.2025
Work from Home Sales Agent
U-Haul International Inc.
07.2014 - 05.2020
Phone Sales & Customer Service Manager
U-Haul International Inc.
04.2013 - 07.2014
Work at Home Sales Agent
U-Haul International Inc.
05.2012 - 04.2013
High School Diploma -
Gunderson High