Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Jay Bonita

Jay Bonita

Gilbert

Summary

Energetic and adaptable professional with over 10 years of experience in high-pressure, customer-centered roles across healthcare and hospitality settings. Proven ability to remain calm under pressure, communicate effectively with diverse individuals, and deliver attentive service empathy and professionalism. Seeking to bring my teamwork, safety awareness, and service excellence to an airline cabin crew team.

Overview

13
13
years of professional experience

Work History

Patient Care Technician

HonorHealth
Mesa
01.2025 - 05.2025

Provided responsive, high-quality care in fast-paced clinical environments. Maintained professionalism and empathy while supporting patients during vulnerable moments. Collaborated across departments to ensure safety, comfort, and timely service.

Pharmacy Technician

hims & hers pharmacy
Gilbert
11.2023 - 12.2024

Supported mail-order pharmacists in the accurate preparation, packaging, and distribution of prescriptions, ensuring compliance with safety standards, protecting patient confidentiality, and maintaining an efficient workflow in a high-volume environment.

Hemodialysis Technician

Fresenius Medical Center
Chandler
05.2022 - 02.2023

Provided clinical support during dialysis treatments by operating and troubleshooting machines, monitoring patient responses, and ensuring compliance with safety and quality standards to enhance patient outcomes.

Patient Care Technician

HonorHealth
Scottsdale
12.2020 - 06.2022

Provided essential support to patients by delivering daily care and monitoring vital signs. Cooperated with nurses and doctors to facilitate hands-on patient treatment. Ensured patient comfort and safety through diligent observation of conditions. Contributed to high-quality patient care by assisting with basic medical procedures.

Caregiver

Legacy Retirement Residence
Mesa
11.2012 - 12.2020

Provided compassionate care to geriatric residents, including those with Alzheimer’s, prioritizing comfort and dignity. Collaborated with interdisciplinary teams to develop and adjust individualized care plans. Maintained regular communication with families to provide updates, and ensure alignment in care goals. Supported daily routines and activities to enhance residents' quality of life and overall well-being.

Education

Bachelor of Science - Nursing

Lyceum Northwestern University
Philippines
04.2008

Skills

  • Customer service excellence
  • Multilingual communication
  • Calmness under pressure
  • Adaptability and problem-solving
  • Emergency preparedness (BLS certified)
  • Conflict resolution and diplomacy
  • Professional demeanor
  • Active listening skills
  • Time management and multitasking

Languages

Fluent in English, Tagalog, and Ilokano

Timeline

Patient Care Technician

HonorHealth
01.2025 - 05.2025

Pharmacy Technician

hims & hers pharmacy
11.2023 - 12.2024

Hemodialysis Technician

Fresenius Medical Center
05.2022 - 02.2023

Patient Care Technician

HonorHealth
12.2020 - 06.2022

Caregiver

Legacy Retirement Residence
11.2012 - 12.2020

Bachelor of Science - Nursing

Lyceum Northwestern University
Jay Bonita