Jaycee Oakes
Apache Junction
Summary
Proven track record in fast-paced hospitality environment, excelling in customer service and team collaboration. Developed skills in managing high-volume service, ensuring customer satisfaction, and maintaining clean and organized workspace. Leveraging strong interpersonal and problem-solving abilities.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Restaurant Server
Back Alley BBQ
Chandler
01.2026 - Current
- Provided exceptional customer service to enhance dining experience for guests.
- Handled customer inquiries and resolved issues promptly to ensure satisfaction.
- Managed food and beverage orders using POS system for accuracy and efficiency.
- Assisted in training new servers on menu items and service standards.
RESTAURANT HOSTESS
Hash kitchen by savory
Chandler
11.2025 - Current
- Welcomed customers promptly and courteously, enhancing their dining experience from the moment of arrival.
- Observed restaurant activity to optimize seating arrangements and dining flow for maximum guest satisfaction.
- Assisted servers and bussers during high-volume shifts by efficiently running food and clearing tables to maintain service pace.
BARTENDER/SERVER
Trailriders Family Restaurant & Bar
Eagar
08.2023 - 11.2025
- Provided exceptional customer service by engaging with guests in a friendly manner and anticipating their needs.
- Provided exceptional customer service by greeting and seating guests promptly, taking accurate orders, and ensuring timely delivery of food and beverages.
- Developed extensive knowledge of mixology techniques, flavor profiles, and drink recipes to provide personalized recommendations to customers.
- Trained new bartenders on drink preparation techniques, customer service standards, and POS system operation.
- Tracked bar inventory levels to ensure adequate supply for operations. by tracking supplies and notifying management of reordering.
- Maintained cleanliness and organization of bar area to ensure compliance with health and safety standards.
BUSSER/HOSTESS
Trailriders Family Restaurant & Bar
Eagar
08.2022 - 11.2025
- Welcomed guests upon arrival, fostering a warm and inviting atmosphere.
- Maintain cleanliness and organization of dining and bar areas by setting up stations and restocking supplies, supporting efficient overall operations.
- Maintained cleanliness and organization of dining areas, ensuring positive guest experiences.
- Streamlined table setup and clearing processes, enhancing dining experience for guests.
- Assisted servers by promptly clearing tables and resetting for new guests.
- Maintained cleanliness of restaurant, including restrooms, to ensure a pleasant environment for guests.
- Trained new hosts on proper procedures, including greeting protocols and reservation management.
- Facilitated efficient kitchen operations by transporting dishes and utensils between service areas.
Education
ASSOCIATE OF APPLIED SCIENCE - COSMETOLOGY
Northland Pioneer College
Eagar08-2024
HIGH SCHOOL DIPLOMA -
Round Valley High School
Eagar05-2024
Skills
- Serving
- Cocktail service
- Cocktail experience
- POS systems
- Food safety
- Dining room support
- Host/hostess experience
- Customer service
- Strong multitasking
- Dependable worker
- Team player attitude
- Time management
Certification
- Title 4 Training, 10/22/23, 10/21/26
- Food Handlers Training, 12/16/25, 2028
- OSHA 10 Training, 02/03/23
Timeline
Restaurant Server
Back Alley BBQ
01.2026 - Current
RESTAURANT HOSTESS
Hash kitchen by savory
11.2025 - Current
BARTENDER/SERVER
Trailriders Family Restaurant & Bar
08.2023 - 11.2025
BUSSER/HOSTESS
Trailriders Family Restaurant & Bar
08.2022 - 11.2025
ASSOCIATE OF APPLIED SCIENCE - COSMETOLOGY
Northland Pioneer College
HIGH SCHOOL DIPLOMA -
Round Valley High School