Jaylee Hardy
Gilbert
Summary
Reliable and adaptable professional with hands-on experience in customer service, hospitality, and healthcare support. Skilled in creating positive guest and patient experiences through effective communication, attention to detail, and a strong work ethic. Proven ability to work in fast-paced environments while maintaining professionalism and high standards of service.
Overview
5
5
years of professional experience
Work History
Medical Receptionist and Assistant
Kachina Family Medicine
Phoenix
01.2022 - 05.2025
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Verified insurance coverage for appointments and collected co-payments as required.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Assessed and monitored patient health conditions, including vital signs such as temperature, pulse rate and blood pressure.
Lodge Crew Member
Curtis Lindblom
Gustavus
05.2023 - 09.2023
- Provided helpful information to guests about the hotel facilities and services.
- Responded promptly to guest inquiries and requests in a polite manner.
- Maintained rooms to ensure they met standards for cleanliness and tidiness.
- Maintained lobbies, guest rooms and halls, keeping safe environment for patrons.
Customer Service
Soda Bomb
Laie
08.2022 - 12.2022
- Provided excellent customer service by greeting customers, taking orders, and answering questions.
- Operated cash register to process customer payments accurately and efficiently.
- Regularly checked inventory levels for restocking needs.
Customer Service
Bahama Bucks
Gilbert
07.2020 - 07.2021
- Greeted customers and took orders, provided menu options and answered questions about the food.
- Assisted in closing procedures such as counting money, restocking supplies, cleaning equipment and organizing storeroom inventory.
- Kept track of inventory levels throughout the day.
Education
Some College (No Degree) - Bachelor of Science in Nursing
Maricopa Community Colleges, Chandler-Gilbert Community College
Chandler, AZSkills
- Customer service
- Communication skills
- Team collaboration
- Appointment scheduling
- Self-motivated and organized
- Prioritizing tasks
Languages
Spanish
Professional
Affiliations
I served a full-time mission for The Church of Jesus Christ of Latter-day Saints in Peru for 18 months. During this time, I developed fluency in Spanish and gained valuable experience in leadership, teaching, and community outreach. The mission required adaptability, discipline, and strong interpersonal communication in a cross-cultural environment. This experience strengthened my work ethic and ability to connect with people from diverse backgrounds.
Timeline
Lodge Crew Member
Curtis Lindblom
05.2023 - 09.2023
Customer Service
Soda Bomb
08.2022 - 12.2022
Medical Receptionist and Assistant
Kachina Family Medicine
01.2022 - 05.2025
Customer Service
Bahama Bucks
07.2020 - 07.2021
Some College (No Degree) - Bachelor of Science in Nursing
Maricopa Community Colleges, Chandler-Gilbert Community College
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