Jayleen Carbajal
Tucson
Summary
Deliver high quality customer experiences by professionally managing front desk operations, coordinating appointments, and serving as the first point of contact for clients. Skilled in communication, problem solving, and cross team coordination to ensure smooth workflows, beyond client satisfaction, and efficient daily operations.
Collaborative team player who works eagerly and well with diverse teams and adapts quickly to feedback. Coachable, open to learning and committed to continuous improvement while contributing positively to team goals and workplace culture.
Overview
5
5
years of professional experience
Work History
Customer Experience Sales Floor Associate
Solar Industries Inc
10.2022 - Current
- Assisted customers in product selection, enhancing overall satisfaction and experience.
- Maintained product displays to ensure a visually appealing sales environment.
- Collaborated with team members to streamline inventory management processes.
- Educated customers on product features, benefits, and proper usage techniques.
- Resolved customer inquiries and complaints efficiently, improving retention rates.
- Processed transactions accurately using point-of-sale systems to maintain financial integrity.
- Trained new associates in customer service protocols and sales techniques.
- Adapted quickly to changing store layouts and department assignments for seamless support across all areas as needed.
Inbound and Outbound Warehouse Associate
Amazon Distribution Center
06.2021 - 01.2022
- Operated warehouse equipment to efficiently move and organize inventory.
- Processed inbound shipments, verifying accuracy against packing lists and purchase orders.
- Assisted in maintaining optimal stock levels through regular inventory checks and adjustments.
- Collaborated with team members to streamline order fulfillment processes, enhancing overall efficiency.
- Conducted quality control inspections to ensure compliance with safety standards and product specifications.
- Collaborated with team members to meet daily productivity goals and ensure timely order fulfillment.
- Improved warehouse efficiency by streamlining inbound and outbound processes.
Education
GED -
Pima Community College
Tucson, AZNo Degree - Registered Nursing
Arizona College of Nursing
Tucson, AZ12-2027
High School Diploma -
Sunnyside High School
Tucson, AZ05-2020
Skills
- Exceptional customer service and client experience
- Professional and friendly front desk operations and visitor coordination
- Team collaboration and cross department coordination
- Team player and coachable
- Strong verbal and written communication skills
- Client relationship building and rapport development
- Appointment scheduling and calendar management
- Multitasking in fast paced, client facing environments
- Conflict resolution and calm handling of client concerns
- Attention to detail and accuracy in data entry and records
- Administration support and office coordination
- Time management and prioritization skills
- Adaptability and professionalism under pressure
- Confidentiality and discretion with sensitive information
Languages
Spanish
Interests
- I participate in a variety of outdoor recreational activities
- Team Sports
- Fundraising Events
- Mindfulness Practices
- Animal Care
- Volunteering
- Passionate about balancing physical health with mental and emotional wellness
Timeline
Customer Experience Sales Floor Associate
Solar Industries Inc
10.2022 - Current
Inbound and Outbound Warehouse Associate
Amazon Distribution Center
06.2021 - 01.2022
GED -
Pima Community College
No Degree - Registered Nursing
Arizona College of Nursing
High School Diploma -
Sunnyside High School