Jayleen Escobar Ledezma
Phoenix
Summary
Motivated professional with a strong history of delivering exceptional customer service and ensuring timely, accurate completion of orders and projects. Demonstrates effective multitasking and problem-solving abilities in high-pressure environments. Consistently maintains a positive demeanor while managing multiple responsibilities.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Office Scheduler
HOPCo
Phoenix
03.2025 - Current
- Coordinated schedules for patient appointments and staff availability.
- Assisted in resolving scheduling conflicts promptly and effectively.
- Scheduled and confirmed appointments.
- Handled incoming calls and directed callers to appropriate department or employee.
Warehouse Associate
Marshalls
Phoenix
12.2023 - 08.2024
- Ticketed and packaged products according to order specifications
• Used scanners to document carton level information
• Operated manual pallet jack to move products throughout warehouse
• Loaded trucks with heavy materials following safety protocols.
Server
Olive Garden
Phoenix
11.2021 - 08.2024
- Answering questions about the menu
Process orders
Delivering food and drinks orders
Prepare and process the bill payments
• Encouraged guests to buy additional items such as appetizers, drinks, and desserts.
Patient Loyalty Specalist
Risas Dental And Braces
Phoenix
01.2021 - 06.2021
- Answered patient requests or inquiries concerning services, products, billing
equipment, claims, and reports problem areas
• scheduled appointments
• Accepted assignments with an open mind, positive and team-oriented attitude
Education
High School Diploma -
Carl Hayden High School
Phoenix, AZ05-2020
Skills
- Scheduling and calendar management
- Recordkeeping and data entry
- Computer proficiency
- Problem-solving and critical thinking
- Conflict resolution strategies
- Attention to detail
- Effective communication skills
- Customer service excellence
- Time management techniques
Certification
- Real Estate Salesperson
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Medical Office Scheduler
HOPCo
03.2025 - Current
Warehouse Associate
Marshalls
12.2023 - 08.2024
Server
Olive Garden
11.2021 - 08.2024
Patient Loyalty Specalist
Risas Dental And Braces
01.2021 - 06.2021
High School Diploma -
Carl Hayden High School