Jazlyn Taft
Queen Creek
Summary
Customer-focused professional with over five years of experience delivering exceptional service in retail and hospitality environments. Recognized as Team Member of the Month for outstanding performance, teamwork, and customer care. Experienced in training new employees, resolving customer concerns, and maintaining a positive attitude in fast-paced settings. CPR certified with strong communication, problem-solving, and interpersonal skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Fulfillment Expert
TARGET CORPORATION
08.2021 - Current
- Deliver exceptional customer service by ensuring accurate and timely fulfillment of online and in-store orders.
- Collaborate with team members across multiple departments to meet goals in a fast-paced environment.
- Train and mentor new team members on operational procedures, customer service standards, and workplace best practices.
- Resolve customer concerns professionally while maintaining a calm and customer-focused approach.
- Adapt quickly to changing priorities while maintaining efficiency and accuracy.
- Follow company procedures and safety standards.
- Remain professional and composed during high-volume workloads and time-sensitive situations.
- Recognized as Team Member of the Month for outstanding performance and teamwork.
Hostess
CHILI'S GRILL & BAR
01.2020 - 08.2020
- Welcomed and assisted guests while creating a friendly and positive dining experience.
- Managed waitlists, seating arrangements, and guest flow during high-volume shifts.
- Resolved guest concerns professionally.
- Coordinated with staff and management to ensure efficient operations.
- Demonstrated strong communication, teamwork, and multitasking skills.
Education
Bachelor of Science - Retail and Consumer Sciences
University of Arizona, Norton School of Human Ecology
Tucson, AZ12.2026
Skills
- Customer Service Excellence
- Guest Relations
- Communication Skills
- Conflict Resolution & De-escalation
- Team Collaboration
- Training & Mentoring
- Safety Awareness
- Adaptability
- Multitasking
- Problem Solving
- Time Management
- Microsoft Office Suite
- Google Workspace
Certification
CPR Certified
Timeline
Fulfillment Expert
TARGET CORPORATION
08.2021 - Current
Hostess
CHILI'S GRILL & BAR
01.2020 - 08.2020
Bachelor of Science - Retail and Consumer Sciences
University of Arizona, Norton School of Human Ecology