Jazmin Diaz
Tucson
Summary
Detailed oriented and a reliable recent graduate with a strong foundation in both high standard customer service and phlebotomy. Proven ability to remain calm and efficient in high pressure, fast paced environments while maintaining a warm, professional demeanor. Formally trained in venipuncture and capillary puncture procedures, with a strict commitment to laboratory safety protocols,patient comfort, and accurate specimen collection. Ready to bring a strong work ethic, multitasking skills, and collaborative attitude to an entry level clinical team.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Host
Chili's Restaurant
Tucson, AZ
05.2024 - Current
- Greeted and seated guests promptly, ensuring a welcoming entrance experience.
- Managed waitlists efficiently, optimizing table turnover and guest flow.
- Assisted in training new hosts on procedures and customer service standards.
- Monitored dining area for guest needs, providing exceptional service throughout meals.
- Maintained cleanliness of host stand and waiting area, upholding restaurant standards.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Contributed to team success through effective communication and cooperation with coworkers and management.
To Go Specialists
Chili's Restaurant
Tucson, AZ
05.2024 - Current
- Managed to-go order preparation ensuring accuracy and quality standards.
- Coordinated with kitchen staff to streamline order assembly process.
- Improved packing efficiency by implementing organizational strategies for takeout orders.
- Answered to-go order phone calls, conveying menu options over the telephone and accurately estimating time of delivery.
- Collaborated with kitchen staff to ensure timely completion of all to-go orders.
- Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation.
- Maintained clean, sanitary work station by removing trash, sweeping floors and wiping down countertops.
Education
High School Diploma -
Catalina Foothills High School
Tucson, AZ05.2026
NHCO Exam - Phlebotomy
Phlebotomist Training Specialists
Tucson, AZ07.2026
Skills
- Customer service
- Exceptional communication
- Team collaboration
- Collaborative mindset
- Adaptable to change
- Time management
- Multitasking
- Order of draw
Certification
- PT - Phlebotomy Technician
Timeline
Host
Chili's Restaurant
05.2024 - Current
To Go Specialists
Chili's Restaurant
05.2024 - Current
NHCO Exam - Phlebotomy
Phlebotomist Training Specialists
High School Diploma -
Catalina Foothills High School