Jazmin Oblea
Buckeye
Summary
Experienced Medical Receptionist skilled in patient scheduling, incoming an out going phone calls. Improving customer satisfaction. Committed to enhancing healthcare workflows through efficient management and multitasking.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
2027
2027
years of professional experience
Work History
Medical Front Office Receptionist
Family Tree Healthcare
Phoenix, AZ
03.2024 - Current
- Coordinated communication between patients and healthcare providers effectively.
- Checked patient insurance, demographic, and health history to keep information current.
- Trained new staff on front office procedures and patient management systems.
- Reduced patient wait times with proficient multitasking, handling phone calls, and managing walk-in patients simultaneously.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Maintained current and accurate medical records for patients.
- Managed office bookkeeping with insurance billing and patient payments.
- Processed medical insurance claims and payments.
- Assisted with insurance verification and billing inquiries efficiently.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Received and routed laboratory results to correct clinical staff members.
- Supported front office operations by maintaining inventory of medical supplies.
- Work with ERM (Athena)
Medical Front Office Receptionist
Feliz Care Center
Phoenix, AZ
09.2023 - 02.2024
- Greeted patients and visitors, ensuring a welcoming environment.
- Streamlined patient check-in processes to enhance workflow efficiency.
- Checked patient insurance, demographic, and health history to keep information current.
- Used computer programs and registration systems to schedule patients for routine and complex procedures.
- Managed multi-line phone system and pleasantly greeted patients.
Medical Front Office Receptionist
Equality Care Center
Phoenix, AZ
2018 - 09.2023
- Managed appointment scheduling and maintained accurate patient records.
- Assisted with insurance verification and billing inquiries efficiently.
- Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
- Managed multi-line phone system and pleasantly greeted patients.
- Used computer programs and registration systems to schedule patients for routine and complex procedures.
- Contributed to a positive work environment through effective teamwork and collaboration with colleagues in both front office and clinical roles.
- Implemented improvements to reception area organization, increasing operational effectiveness.
Medical Receptionist
Your Neighborhood Healthcare Center
Phoenix, AZ
07.2015 - 2018
- Greeted patients and managed front desk operations, ensuring a welcoming environment.
- Kept patients' appointments on schedule by informing provider of patient's arrival and any delays.
- Coordinated communication between medical staff and patients to enhance service delivery.
- Managed high call volumes, directing calls to appropriate departments while providing accurate information to callers.
- Provided exceptional customer service, promptly addressing concerns and resolving issues to maintain a positive environment.
- Checked patient insurance, demographic, and health history to keep information current.
Secretary
Dakota Pacific Construction
Litchfield Park, AZ
08.2012 - 03.2015
- Supported budget tracking by processing invoices and expense reports promptly.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.\
- work with Quickbooks
- Managing a state's license
- Employee's payments
Education
High School Diploma -
Berry Goldwater High School
Phoenix, AZ05-2006
Skills
- Patient Scheduling
- Medical Billing
- Customer Service
- Administrative Support
- Data Entry
- Electronic Health Records
- Office Management
- Communication
- EMR (Athena ) (EClinicals)
- HIPAA compliance
- Insurance verification
- Payment collection
- Microsoft office
- Reminder calls
- Multitasking
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Medical Front Office Receptionist
Family Tree Healthcare
03.2024 - Current
Medical Front Office Receptionist
Feliz Care Center
09.2023 - 02.2024
Medical Receptionist
Your Neighborhood Healthcare Center
07.2015 - 2018
Secretary
Dakota Pacific Construction
08.2012 - 03.2015
Medical Front Office Receptionist
Equality Care Center
2018 - 09.2023
High School Diploma -
Berry Goldwater High School