Jazmin Rivas
Tucson
Summary
Versatile and reliable, with a proven track record at Dillard’s for enhancing customer satisfaction through exceptional service and attention to detail. Fluent in Spanish, adept in problem-solving and teamwork, significantly improved store visual appeal and customer retention. Skilled in handling financial transactions and managing high-stress situations professionally.
Overview
6
6
years of professional experience
Work History
Sales Associate
Dillard’s
01.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Grocery Store Cashier
Sprouts Farmers Market Inc, Grocery
05.2023 - 12.2023
- Managed cash register accurately, balancing cash drawers at the beginning and end of each shift.
- Resolved customer complaints professionally, demonstrating empathy and understanding to strengthen customer loyalty.
- Reduced wait times for customers with quick and accurate cash handling, resulting in higher customer retention rates.
- Processed various forms of payment securely, including cash, credit cards, checks, gift cards, and coupons; ensuring accuracy in all transactions.
Ophthalmic Medical Technician
Dr. Diego H Calonje, MD
06.2021 - 01.2022
- Enhanced diagnostic process for physicians with precise ocular measurements using advanced ophthalmic equipment.
- Improved patient care by conducting thorough medical histories and performing accurate visual acuity tests.
- Assisted in successful surgical procedures by providing attentive support to surgeons and maintaining a sterile environment.
- Increased patient satisfaction with compassionate care during difficult procedures such as dilation or contact lens fittings.
Babysitter/Housekeeper
Simeza Family
06.2020 - 01.2021
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Disinfected and mopped bathrooms to keep the home sanitary and clean.
General Warehouse Associate
TJX Companies
06.2019 - 05.2020
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Helped maintain a well-organized warehouse by participating in regular housekeeping activities, such as sweeping, dusting, and keeping aisles clear of obstructions.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
Education
High School Diploma -
Pima Rose Academy
Tucson, AZ05-2019
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Relationship building
- Fashion sense
- Reliable
- Attention to detail
- Fluent in Spanish
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Dillard’s
01.2024 - Current
Grocery Store Cashier
Sprouts Farmers Market Inc, Grocery
05.2023 - 12.2023
Ophthalmic Medical Technician
Dr. Diego H Calonje, MD
06.2021 - 01.2022
Babysitter/Housekeeper
Simeza Family
06.2020 - 01.2021
General Warehouse Associate
TJX Companies
06.2019 - 05.2020
High School Diploma -
Pima Rose Academy
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