Jazmine Arnold
Tucson,AZ
Summary
Dynamic and detail-oriented professional with extensive experience, excelling in customer service and team leadership. Proven ability to enhance customer satisfaction through attentive service and effective communication. Food Safety Certified and skilled in cash handling, consistently maintaining high standards in fast-paced environments. Adaptable team player committed to operational excellence.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
09.2024 - 09.2025
- Prepared espresso-based beverages, ensuring quality and consistency in every cup.
- Operated coffee brewing equipment proficiently, adhering to safety and sanitation standards.
- Provided exceptional customer service, engaging with patrons to enhance their experience.
- Maintained cleanliness of work area and equipment, promoting a hygienic environment.
- Adapted quickly to changing menu items and seasonal offerings, enhancing product knowledge.
- Resolved customer inquiries and concerns efficiently, fostering a positive atmosphere.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Maintained regular and consistent attendance and punctuality.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Team Member
Salad And Go
07.2024 - 08.2025
- Assisted team in maintaining the cleanliness and organization of the workspace.
- Operated equipment safely, adhering to safety protocols and guidelines.
- Prep ingredients for salads
- Operated register to process payments and collect cash payments for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
Server
Oreganos Pizza
11.2023 - 06.2024
- Provide exceptional customer service by anticipating guests needs and responding promptly to inquiries.
- Handle cash transactions accurately, balancing cash register at end of shifts to ensure financial integrity.
- Implement upselling techniques to maximize sales while maintaining customer satisfaction through personalized service.
- Resolve customer complaints effectively, turning negative experiences into positive outcomes through attentive service recovery.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintain cleanliness and organization of dining area, ensuring compliance with health and safety standards.
- Collaborate with kitchen staff to communicate order details, enhancing efficiency in food preparation and delivery.
- Train new servers on menu items, service techniques, and restaurant policies to improve team performance.
Assistant Manager
Jersey Mike's Subs
12.2020 - 12.2023
- Assisted in developing and implementing operational strategies to enhance team productivity.
- Coordinated training programs for new staff, improving onboarding efficiency and knowledge retention.
- Developed strong working relationships with staff, fostering a positive work environment.
- Handled cash intake and deposit records
- Completed weekly inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Opened and closed the store
- Food safety certified
- Handled food prep and ensured they were up to company standards and customer satisfaction.
- Took orders and made orders to ensure company and customer satisfaction.
Crew Member
Five Guys Burger And Fries
11.2019 - 12.2020
- Delivered excellent customer service while efficiently managing order accuracy and speed.
- Maintained cleanliness and organization in dining and kitchen areas following health regulations.
- Collaborated with team members to optimize workflow during busy service periods, enhancing efficiency.
- Resolved customer complaints promptly, fostering positive relationships and ensuring satisfaction.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Education
Bachelor of Science - Graphic And Digital Design
Arizona State University
Tempe, AZ05-2029
High School Diploma -
Cienega High School
Vail, AZ05.2021
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Active listener
- Cash handling
- Team leadership
- Opening and closing duties
- Adaptive and creative
- Food Safety Certified
- POS systems
- Experienced training facilitator
- Proficient in managing multiple tasks
Certification
Food Handlers and Safety Certification (2022)
Languages
English
Native or Bilingual
Timeline
Barista
Starbucks
09.2024 - 09.2025
Team Member
Salad And Go
07.2024 - 08.2025
Server
Oreganos Pizza
11.2023 - 06.2024
Assistant Manager
Jersey Mike's Subs
12.2020 - 12.2023
Crew Member
Five Guys Burger And Fries
11.2019 - 12.2020
Bachelor of Science - Graphic And Digital Design
Arizona State University
High School Diploma -
Cienega High School
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