Jazmine Shelley

• Prepared high-quality food items following established recipes and presentation standards.
• Maintained cleanliness and organization of kitchen workstations to ensure safety and efficiency.
• Assisted in inventory management by tracking stock levels and notifying supervisors of shortages.
• Collaborated with team members to meet daily production goals and maintain workflow efficiency.

• Trained new line cooks on food preparation and cooking techniques to ensure consistent quality.
• Monitored kitchen operations to maintain safety and sanitation standards in accordance with company policies.
• Assisted in menu updates by providing feedback on popular dishes and customer preferences.
• Implemented time management strategies to improve kitchen workflow during peak hours.

• Assisted in training and onboarding new team members to enhance service quality.
• Executed daily inventory management to ensure product availability and minimize waste.
• Supported staff scheduling to optimize labor efficiency during peak hours.
• Handled customer inquiries and resolved issues to maintain high satisfaction levels.
• Implemented operational procedures that improved team productivity and service speed.
• Led initiatives for food safety compliance, ensuring adherence to health regulations.
• Monitored sales trends and provided insights for promotional activities to drive revenue growth.
• Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
• Rotated merchandise and displays to feature new products and promotions.
• Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
• Walked through store areas to identify and proactively resolve issues negatively impacting operations.

• Processed customer transactions efficiently using point-of-sale systems.
• Maintained cleanliness and organization of front counter and dining area.
• Assisted customers with menu inquiries and order customization.
• Collaborated with team members to ensure timely service during peak hours.

• Oversaw daily operations to ensure efficient service delivery and customer satisfaction.
• Developed training programs for staff to enhance product knowledge and service skills.
• Implemented inventory management systems to optimize stock levels and reduce waste.
• Collaborated with cross-functional teams to streamline processes and improve workflow efficiency.
• Analyzed sales data to inform strategic decisions on menu offerings and pricing strategies.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Maximized performance by monitoring daily activities and mentoring team members.
• Controlled costs to keep business operating within budget and increase profits.
• Developed and maintained relationships with customers and suppliers through account development.
• Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.

Trained front-of-house cashiers, drive-through staff, and back-of-house line cooks to ensure operational efficiency.