Overview

Work History

Education

Skills

Timeline

Jazper (Jay) Rehkopf

Mesa

Overview

6

6

years of professional experience

Work History

Branch Manager

POOLCORP

03.2019 - Current

Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
Maintained friendly and professional customer interactions.
Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
Met deadlines by proactively managing individual and team tasks and streamlining processes.
Reduced employee turnover by fostering a positive work environment and offering competitive compensation packages.
Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.

Education

High School Diploma -

Kofa High School

Yuma, AZ

05-2017

Skills

Branch operations management
Customer service
Customer relationships
Excellent time management skills
Team supervision
Strong team-builder
Verbal/written communication
Staff management
Cash handling
Decision-making
Relationship building

Team player
Sales management
Staff training
Process improvement
Account review
Product training
Goals and performance
Cash handling expertise
Strategic planning
Performance reviews

Timeline

Branch Manager

POOLCORP

03.2019 - Current

High School Diploma -

Kofa High School