Professional Registered behavior technician with strong skills in implementing and monitoring behavior intervention plans. Skilled in applied behavior analysis, data collection, and progress monitoring. Collaborative team member focused on achieving positive outcomes and adapting to evolving needs. Reliable and driven by results.
Outgoing and compassionate, bringing solid understanding of behavioral principles and data collection techniques. Proficient in developing and implementing behavior intervention plans to support individual needs. Dedicated to fostering positive outcomes and enhancing quality of life for individuals.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Registered Behavior Technician
Life Skills Autism Academy - ABA Therapy Center
07.2022 - Current
Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
Clinical Work environment
Assisted Board Certified Behavior Analysts in designing personalized treatment plans tailored to each client''s needs and goals.
Developed rapport with clients and families, fostering trust and open communication essential to successful treatment outcomes.
Registered Behavior Technician
Point Quest Education
09.2016 - 04.2021
Maintained detailed records of client progress, enabling data-driven decision making for intervention adjustments and goal development.
Empowered clients to self-advocate by teaching them effective communication strategies and adaptive coping mechanisms.
Learned specialized behavior approaches to implement behavioral strategies.
Worked as part of collaborative team to address changing needs of children and families.
Supported clients'' academic success through implementation of evidence-based teaching strategies aligned with their individual learning needs.
Facilitated generalization of learned skills across various environments by collaborating with educators, therapists involved in clients'' care networks.
Customer Service Representative
CalPERS
02.2016 - 03.2017
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Responded to customer requests for products, services, and company information.
Managed pensions and health benefits California public employees, retirees, and their families.
Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
Updated company's FAQ section to include answers to common customer questions, reducing inquiry volume.
Leasing and Occupancy Management
Cache Creek Apartment Homes
08.2013 - 01.2016
Spearheaded initiatives aimed at improving property aesthetics and amenities, enhancing the overall appeal of communities for current residents as well as prospective renters.
Negotiated lease terms with prospective tenants, securing favorable agreements that benefited both parties while meeting company goals.
Mentored junior leasing agents, providing guidance and support to enhance their professional development and performance outcomes.
Built strong relationships with local businesses, fostering partnerships that supported community events and enhanced property reputation.
Streamlined leasing processes to improve efficiency, reducing wait times for prospective tenants and increasing overall satisfaction.
Education
High School Diploma -
Kinney High School
2710 Kilgore Rd, Rancho Cordova, CA
06-2013
Skills
Applied behavior analysis
Social skills development
Discrete trial training
Natural environment training
Collaboration with professionals
Behavior intervention plans
Behavior modification techniques
Group instruction
Session preparation
Data collection and analysis
Registered behavior technician (RBT)
Interests
Passionate about balancing physical health with mental and emotional wellness
Timeline
Registered Behavior Technician
Life Skills Autism Academy - ABA Therapy Center
07.2022 - Current
Registered Behavior Technician
Point Quest Education
09.2016 - 04.2021
Customer Service Representative
CalPERS
02.2016 - 03.2017
Leasing and Occupancy Management
Cache Creek Apartment Homes
08.2013 - 01.2016
High School Diploma -
Kinney High School
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