Summary
Overview
Work History
Education
Skills
Timeline
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Jeanne Axenroth

Fort Mohave

Summary

Dynamic and goal-oriented Sales Associate with a proven track record at Sally's Beauty Supply, excelling in customer service and upselling techniques. Recognized for consistently exceeding sales targets and building strong customer relationships. Adept at problem-solving and maintaining a positive, professional demeanor in high-pressure environments.

Overview

12
12
years of professional experience

Work History

Bakery Clerk

Safeway
03.2025 - Current
  • Checked expiration dates and rotated products to ensure freshness and prevent spoilage.
  • Balanced multiple tasks during busy periods while delivering exceptional customer service.
  • Prepared fresh baked French bread daily, maintaining consistent high-quality standards.
  • Maintained organized work area to comply with cleanliness standards and food safety regulations.
  • Developed strong relationships with regular customers, fostering loyalty and repeat business.
  • Packaged customer purchases with care to facilitate easy carrying and prevent product shifting.
  • Provided support in various departments during peak times, demonstrating adaptability and strong work ethic.
  • Engaged customers in friendly conversation to uncover individual needs and recommend ideal products.

Sales Associate/ Beauty Advisor

Sally's Beauty Supply
03.2021 - 12.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Enhanced store revenue by consistently exceeding personal sales targets through effective customer engagement and product knowledge.
  • Resolved customer complaints with patience and understanding, restoring customer confidence.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Recommended complementary purchases to customers, increasing revenue.
  • Performed opening and closing duties as needed, including ensuring all projection sheets were printed and met and all registers were counted accurately closed out.

Concessions

Cinemark
05.2018 - 02.2019
  • Demonstrated strong personal responsibility and self-motivation in diverse tasks.
  • Adapted quickly to new situations while maintaining effectiveness in fast-paced environments.
  • Collaborated successfully in team settings while also excelling independently.
  • Learned rapidly and implemented new strategies to enhance performance.
  • Kept work space clean and organized.
  • Motivated coworkers to help meet our sales goals.
  • Handled transactions appropriately.
  • Provided excellent customer service and handling of customer complaints/concerns.
  • Worked efficiently in a fast paced environment.
  • Performed all opening/closing duties exceeding company standards.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.
  • Learned and adapted quickly to new technology and software applications.

Crew Member

Dunkin Donuts
11.2013 - 02.2014
  • Handled front counter, drive-thru, and additional areas to ensure seamless operations.
  • Efficiently took orders, prepared meals, collected payments, and maximized service speed.
  • Exhibited multitasking skills by managing multiple orders without compromising quality.
  • Collaborated with teammates and welcomed constructive feedback from management.
  • Promoted a clean image by thoroughly cleaning and maintaining restaurant areas.
  • Enhanced customer satisfaction through friendly, efficient service at the register.
  • Ensured cleanliness and sanitation of food prep areas, equipment, and utensils.
  • Adhered to safety and cleanliness standards in food preparation.

Education

GED -

Gateway Regional High
Huntington, MA

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Problem-solving
  • Excellent people skills
  • Reliable and punctual
  • Goal oriented
  • Exceptional customer service
  • Verbal/written communication
  • Stocking and receiving
  • Store opening and closing
  • Cleaning techniques
  • Guest relations
  • Building rapport
  • Merchandise display
  • Policy and procedure adherence
  • Upselling and cross selling
  • Energetic self-starter
  • Calm demeanor
  • Positive and professional

Timeline

Bakery Clerk

Safeway
03.2025 - Current

Sales Associate/ Beauty Advisor

Sally's Beauty Supply
03.2021 - 12.2021

Concessions

Cinemark
05.2018 - 02.2019

Crew Member

Dunkin Donuts
11.2013 - 02.2014

GED -

Gateway Regional High
Jeanne Axenroth