Jedidiah Hedberg
Phoenix
Summary
Results-driven underwriting professional with extensive experience in auto insurance operations, trusted to step up on complex issues and guide outcomes across teams. Demonstrates strong growth mindset and learning agility—quickly adapting to new systems, underwriting guidelines, and regulatory changes while improving day-to-day execution. Partners with leadership to resolve escalations, strengthen compliance, and drive process improvements. Known for flexible problem solving in high-volume environments and for mentoring peers through knowledge sharing and best-practice adoption.
Overview
9
9
years of professional experience
Work History
Leadership Development Experience (LDE)
State Farm
01.2026 - Current
- Build and sustain strong mentoring relationships through regular, two-way coaching conversations that drive performance, engagement, and growth.
- Provide desk coverage and day-to-day support for first-line leaders by facilitating team huddles, prompt coaching and actionable guidance.
- Demonstrated leadership readiness through active pursuit of development opportunities and consistent modeling of 'leadership in action' expectations.
- Partner with section managers and cross-functional leaders to align on expectations, identify team needs, and improve the effectiveness of support processes.
- Deliver career and performance guidance to associates by providing actionable feedback, supporting goal setting, and facilitating targeted skill development.
- Strengthen associate engagement by promoting participation in office initiatives and improving day-to-day collaboration and connection within the team.
Underwriter, Portfolio Management
State Farm
02.2025 - Current
- Partnered with agency and operations leadership to review and approve complex auto insurance applications, ensuring adherence to guidelines and state regulations.
- Led resolution efforts for escalated agency and customer cases, improving customer satisfaction and streamlining operational processes.
- Drove accuracy and compliance across underwriting operations while supporting leadership initiatives to streamline workflows and enhance service quality.
PLCC Auto Underwriter
State Farm
06.2022 - 02.2025
- Evaluated underwriting applications, collaborating with leadership to uphold underwriting guidelines and regulatory standards.
- Investigated and resolved complex rating discrepancies and policy-level escalations, providing clear guidance to agents and internal partners.
- Initiated and supported process improvement projects resulting in enhanced underwriting workflows and reduced turnaround times.
- Liaised between underwriting teams and leadership to communicate updates and implement best practices effectively.
Underwriting Service Assistant – Fire
State Farm
10.2017 - 06.2022
- Processed high-volume policy change requests, ensuring compliance with state and federal requirements.
- Communicated operational changes and trained team members on updated guidelines and procedures to support leadership.
- Developed and implemented procedural improvements to address operational challenges, enhancing team productivity and accuracy.
Education
Bachelor of Arts - Economics
University of Northern Colorado
GreeleyCPCU Progress -
The Institutes
Skills
- Leadership & Team Collaboration
- Strategic Decision Making
- Underwriting & Risk Evaluation
- Regulatory & Policy Compliance
- Workflow optimization
- Data auditing
- Advanced Microsoft Excel & PowerPoint
- Conflict resolution
- Agent & Customer Relationship Management
Timeline
Leadership Development Experience (LDE)
State Farm
01.2026 - Current
Underwriter, Portfolio Management
State Farm
02.2025 - Current
PLCC Auto Underwriter
State Farm
06.2022 - 02.2025
Underwriting Service Assistant – Fire
State Farm
10.2017 - 06.2022
Bachelor of Arts - Economics
University of Northern Colorado
CPCU Progress -
The Institutes