Jeff Burns
Chandler
Summary
Dynamic Flight Crew Training Instructor with a proven track record in developing engaging training materials and evaluating trainee performance. Recognized for strong collaboration and effective communication skills, fostering a positive learning environment.
Overview
35
35
years of professional experience
Work History
Flight Crew Training Instructor
US Airways/American Airlines
Phoenix
06.1999 - Current
- Instructed pilots on Airbus A319/A320/A321 systems and operational procedures.
- Facilitated Continuing Qualification through interactive lectures.
- Developed PowerPoint presentations to enhance class engagement.
- Evaluated trainee performance through assessments and feedback sessions.
- Collaborated with management to refine training materials and curriculum content.
- Mentored junior instructors on best practices in adult learning methods.
- Maintained a positive learning environment through effective classroom management techniques.
Tower Coordinator
America West Airlines
Phoenix
05.1996 - 06.1999
- Coordinated daily flight schedules and ensured timely communication between departments.
- Collaborated with cross-functional teams to streamline customer service processes.
- Facilitated communication between different departments in order to resolve issues quickly.
- Guided employees in handling difficult or complex problems.
Ramp Agent/Team Leader
America West Airlines
Phoenix
09.1990 - 05.1996
- Operated conveyor belts, push-back tractors, and aircraft tugs to ensure efficient ground operations.
- Conducted safety checks on ramp equipment and vehicles to maintain compliance with regulations.
- Coordinated with flight crews to facilitate timely departures for all flights.
- Loaded and unloaded luggage from aircraft and transport vehicles to optimize turnaround time.
Education
Bachelor of Science - Political Science And Government
Arizona State University
Tempe, AZ12-1996
Skills
- Aircraft systems expertise
- Adult learning strategies
- Performance assessment
- Training material design
- Flight operations coordination
Affiliations
- I enjoy golf, travel and watching sports.
Timeline
Flight Crew Training Instructor
US Airways/American Airlines
06.1999 - Current
Tower Coordinator
America West Airlines
05.1996 - 06.1999
Ramp Agent/Team Leader
America West Airlines
09.1990 - 05.1996
Bachelor of Science - Political Science And Government
Arizona State University
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