Jeff Dixon
Tucson
Summary
Accomplished Project Manager with expertise in Xactimate estimating software and large loss commercial flood claims. At J and A Builders, led project planning and cost management, ensuring timely completion. Proven leadership in training and mentoring teams, enhancing efficiency by 20%. Skilled in residential and commercial claims, delivering exceptional results through strategic problem-solving and effective communication.
Overview
37
37
years of professional experience
Work History
Project Manager
J and A Builders
Tucson
02.2020 - Current
- Led project planning and scheduling to ensure timely completion of construction tasks.
- Prepared cost estimates for projects of varying sizes.
- Made changes to project scope and cost and implemented the most effective change management processes to keep project up-to-date.
Flood Claims Adjuster
01.2005 - Current
- Extensive experience handling flood claims. Licensed to handle Residential (Dwelling), Manufactured (Mobile) Home, Commercial and RCBAP claims.
Senior Property Adjuster
Ability Insurance Claims Service, Inc.
08.2001 - 08.2005
- Handled large loss residential and commercial property claims, including losses due to fire, water, mold, wind, and hail. Managed claims exceeding $100,000 by preparing damage scopes, conducting subrogation analysis, recognizing salvage, estimating damages, and negotiating with contractors for repair agreements. Inspected and estimated damages for automobiles, motorcycles, mobile homes, motor homes, and heavy equipment. Prepared water mitigation estimates and collaborated with mold remediation companies on claims related to mold.
- Responsible for handling General Liability claims. Conducted investigations to determine extent of liability and ultimate resolution. Made reserve and payment recommendations to company adjuster.
- Provided coverage analysis by determining the cause of loss relative to the policy language.
- Reported risk reports to underwriting departments for insurance companies.
- Supervised and trained employees and contract personnel.
- Promoted and marketed services to clients in Colorado, Wyoming, Utah, Arizona, and New Mexico.
Senior Claims Adjuster
Progressive Insurance Company
08.1996 - 08.2001
- Responsible for coverage analysis, determination of liability, fraud identification, preparation of material damage estimates from the field and follow-up on supplements.
- Handled bodily injury claims from start to finish. Duties included: determining extent of liability, obtaining recorded statements and police reports, reviewing medical records and negotiating settlements up to my authority level.
- Conducted weekly meetings with local agents to promote our company and address any concerns.
Senior Claims Adjuster/Auditor
Preferred Risk Insurance Company
08.1989 - 08.1996
- Responsible for coverage analysis, cause of loss, subrogation, salvage, scope of damages and final estimate for repairs to both residential homeowner and commercial losses. Types of claims handled were fire, water, mold, wind and hail. Extensive experience writing estimates up to $25,000. Performed risk and insured to value inspections for residential and commercial properties.
- Responsible for coverage analysis, liability investigation, vehicle inspection and estimate for repairs. Strong attention given to the use of aftermarket and used parts. Follow-up on repairs with the shop and timely handling of any supplements. Worked closely with the SIU unit in identifying claims that required their involvement.
- Responsible for handling bodily injury claims. This included taking recorded statements, setting appropriate reserves, reviewing medical records and reaching a settlement. Set appropriate reserves. Worked with plaintiff and defense attorneys to reach resolution.
- Selected to material damage audit and training unit. Responsible for training and monitoring the quality of estimates being written for the states of Oklahoma, Texas and Colorado. Conducted field inspections with adjusters to determine skill level and provide recommendations for additional training.
Education
Bachelor of Science - Business Administration Major: Management, Minor: Marketing & Economics
Oklahoma State University
Stillwater, OklahomaSkills
- Residential claims
- Commercial claims
- Manufactured claims
- RCBAP claims
- Xactimate estimating software
- Large loss Commercial flood claims
- Project management
Timeline
Project Manager
J and A Builders
02.2020 - Current
Flood Claims Adjuster
01.2005 - Current
Senior Property Adjuster
Ability Insurance Claims Service, Inc.
08.2001 - 08.2005
Senior Claims Adjuster
Progressive Insurance Company
08.1996 - 08.2001
Senior Claims Adjuster/Auditor
Preferred Risk Insurance Company
08.1989 - 08.1996
Bachelor of Science - Business Administration Major: Management, Minor: Marketing & Economics
Oklahoma State University