Jefferson Fox
Scottsdale
Summary
I am a detail-oriented leader with a strong background in retail management. Known for enhancing customer engagement and operational efficiency while effectively training and developing team members to reach their full potential.
Overview
4
4
years of professional experience
Work History
Assistant Store Manager
Genesco Inc.
Chandler, AZ
10.2025 - Current
- Assisted in daily operations, ensuring efficient store functionality and customer satisfaction.
- Supported inventory management by tracking stock levels and organizing product displays.
- Collaborated with team members to implement visual merchandising standards and enhance store aesthetics.
- Monitored sales performance and identified opportunities for improvement in product offerings.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
Store Manager
Genesco Inc.
Aurora, CO
04.2024 - 09.2025
- Developed and implemented staff training programs to enhance employee performance and service quality.
- Collaborated with marketing teams to execute promotional campaigns that increased foot traffic and engagement.
- Conducted performance evaluations for team members, providing constructive feedback to promote professional growth.
- Enforced company policies and standards to maintain a safe, compliant retail environment for customers and staff.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
Store Manager
Genesco Inc.
Lakewood, CO
03.2024 - 03.2025
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
- Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
- Reduced employee turnover by creating supportive work environment and recognizing outstanding performance.
- Oversaw daily operations to ensure compliance with health and safety standards, maintaining safe environment for both staff and customers.
Assistant Manager
Genesco Inc.
Lone Tree, CO
05.2023 - 03.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Led weekly team meetings, addressing concerns and setting goals for continuous improvement.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
Sales Associate
Genesco Inc.
Mt. Hope, WV
06.2022 - 04.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
High School Diploma -
Penn Foster Career School
Scranton, PASkills
- Problem-solving
- Customer service and engagement
- Retail operations
- Customer relations
- Team building and leadership
- Attention to detail
- Upselling and cross selling
- Mentoring and coaching
- Records management
- Performance evaluations
Timeline
Assistant Store Manager
Genesco Inc.
10.2025 - Current
Store Manager
Genesco Inc.
04.2024 - 09.2025
Store Manager
Genesco Inc.
03.2024 - 03.2025
Assistant Manager
Genesco Inc.
05.2023 - 03.2024
Sales Associate
Genesco Inc.
06.2022 - 04.2023
High School Diploma -
Penn Foster Career School
Awards
4 Time Employee of the Month Winner
5 Time Record Breaker
10 Time Sales Star
3 Time Grand Slam Seller